The Pheasant Bar, Restaurant

Outstanding service from start to finish! We arrived very late as we were travelling after work from up north on a Bank Holiday Friday, the host was super friendly and had waited up for us to arrive. There was a mix up with the room- which was completely my fault- I had booked the wrong room but the host was so accommodating and went out of her way to get us a zedbed and bedding late at night and brought it to our room (for my son). The host then went on to give us breakfast free for our entire stay due to the mix up which I thought was exemplary service! The breakfast was beautiful- everything is freshly cooked and the products used were definitely from a local butcher's (sausage and bacon)...

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Large family meal pre wedding. We were a party of 17 and we all know that a restaurant table(s) for this number are difficult to find. The team at the Pheasant were able to set aside a very pleasant area for us all. Starters and mains had by all, including special dietary requests. The food was excellent. We were not waiting more than a few minutes, considering the large number of us, to all be served. Impressive. My complements to the chef. The service was also very good and all in all a very decent meal had. Well done team.

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Even after the EU thrown away the UK using a high power Chinese electric heater inside the shower is not only illegal but is very dangerous. The most insalubrious place I've ever seen. Not to mention the 15th century sink.

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Rooms dated, bathroom dire and needs replacing. No toiletry replacement for 2nd night, one teabag/coffee/sugar each, not enough. Food was excellent, both dinner and breakfast. Staff pleasant.

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Club sandwich was absolutely amazing, however starters (pâté blue cheese creme brulé not nice at all. Very run down inside, not warm or welcoming! Unfortunately I won't be returning!

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