The Priory At Mercure Telford Madeley Court

An absolute shambles of an establishment!!!!No communication, no support, call almost 4 weeks before the wedding to tell us we can't use the accommodation for our wedding. Stay in the mill for the whole day, our guests separated from the main hotel by a sheet, later cover by fake ivy, no photographs to be taken outdoors.We had two days to change the venue of our wedding before we lost everything booked for that day.Any help or support? No, not even a refund of the monies we had paid!!! Withheld our money until 4 days before our wedding!! I had to call, message daily, no one would reply. Had to threaten legal proceeding to get our money back. The lady who altered my dress had 4 other ladies i...

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We ate dinner here on Friday evening. The restaurant opens at 7pm. On check in at the hotel we were not asked if we'd like a table in the restaurant.The staff appeared to have good intentions but lacked training. For example they couldn't answer simple questions (e.g. could something from the lounge menu be served in the restaurant or what ale was available). Between us we had a few main courses the belly pork was fatty and not crispy, so very disappointing. Fish pie was ok, but nothing special and the beef was ok. It seemed quite expensive for what it was. Poor choice of non alcoholic beverages. Quite amusing to watch some of the scenarios...the staff bring in a party of 6 to a table with 4...

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Dirty migrant hotel , one small white women on video being very rude , we now have her full details i would resign very quick Rooms: 1 Service: 1 Location: 1

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Taken over by Home Office to house people who have entered our country illegally, meanwhile local pensioners choose between heating and eating Reserva una mesa ahora

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it's a castle! you're sleeping in a castle! nothing else matters... Rooms are small and staff a bit distant, but no one cares: it's a castle!

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The meal was strange. We were seated in a narrow hallway, but the food was decent, although rather simple.

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So beautiful, and you can really feel the history. It’s like being transported back in time.

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The ambiance is magical, the food is delicious, and the price is excellent value for money. Reserva una mesa ahora

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Very rude and flustered employees in there! Manager as well,not sorting a problem.

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I just visited to teach. It's below average hotel by the looks of it Location: 3

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