Me and my friends ordered at night and It was going to take 2 hours to come, however it still hadn’t arrived after 3, so I tried to ring them and ask where it was but they wouldn’t answer the phone or would just end me. When the finally arrived later, we didn’t get a chance to speak to them about it as they said ‘take this’ and walked quickly away from us. The next day we ordered again and they gave us a milkshake instead of the cookie dough we had ordered, therefore someone paid the wrong amount of money and when we asked them about it they said we had ordered the milkshake when we clearly hadn’t. The food was still good, however I recommend visiting the shop and not getting delivery as it...
I went to Sweet Escape with a friend after trying Kaspas but found that Sweet Escape was more affordable. The cakes looked delicious and there was a good selection to choose from. When we tried to order food, an employee said he couldn't put an item through because he didn't know the price, but another employee eventually took our order. Both staff members seemed uninterested and unfriendly. I ordered a toffee milkshake and was initially told I had to choose from chocolate flavors, even though I couldn't eat chocolate. Eventually, I was able to get what I originally asked for. The food was ok, but I prefer the desserts at Kaspas. We also found a hair in the food and there was a bothersome bu...
I believe we have tried everything at this restaurant. In my opinion, the waffles with various toppings are the best. The fresh cakes are always delicious with a great selection to choose from. The kids always enjoy the milkshakes where they can choose their own toppings like chocolate bars. So far, I have not had a disappointing dessert.
Absolute joke of a company nearly 2 hour wait for 2 waffles and a slush just to be told numerous times driver is on its way complained and they say you can't use us again don't worry wouldn't want to anyways poor ran business
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Didn’t rate the cheesecake, plain and bland. We got two cheesecakes and both ended up in the bin. The cookie dough was also a let down. The milkshake was a 5/10. Wouldn’t buy from again.
Amazing food, the staff serve when they can. Honestly my favourite place to go for food! Fully disagree with these bad reviews as I go all the time and are yet to be unsatisfied!
My 5 year old never got her order again and when you ring them up the don’t want to resolve the issue even though it’s there fault for employing children
Order food for the kids and waited an hour still didn’t come phoned them up and they said they are to busy so they cancelled the order
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Missing item, still waiting for over an hour for this. They haven't got a clue what they are doing. Won't use again
Nice food but paid for two custards and got one a shame didn't enjoy tart without it oh well : ......
