1 /5
Reseña
★
The Villa ruined my wedding. It doesn't look like I'm able to give them a less than one star rating on this review if I could assign a zero, I would. My husband and I planned our NJ wedding from abroad, from two separate cities in Europe. That in itself was a challenge, along with which were concerns that we were very upfront in communicating to the Villa. Everyone was quite accommodating and understanding in that regard right up until we signed a contract. Funny how that's when the trouble began.I will try to be brief, but it will be hard...Communication was a JOKE. Our phone calls and emails were almost always ignored. We never heard from our maitre'd before the wedding, ever. I met him as I entered the venue. The wrong name appeared on the sign directing people into the ballroom. I'm not sure anyone even looked at the seating arrangement we sent, which resulted in my own mother having to sit at a table set up at the last minute in front of all of our guests with no chair cover and no centerpiece. ROACHES IN THE SANGRIA sangria that I paid extra for. I spent two days making trips to several craft stores and spent a lot of money on just the right string of crystals to put on the cake they were never put on the cake, and I never saw them again. Rude staff. Simple requests completely ignored. We were told that the sweet sixteen happening in the room next door would be contained and supervised instead, we had teenagers being rude to my guests and rifling through my toiletry baskets in the bathroom. My personalised champagne flutes were never returned, and when I emailed to ask about them, I was told I'd be gotten back to right away I've never heard about them since. And I can go on. What happened when we contacted Robert Frungillo and his staff? Nothing. We have been blown off for months, and told that the only way our issues will be addressed is if we see them in person. We live in Europe. My stomach turns every time I think about my wedding day; choosing the Villa was a mistake I will forever regret.