I've visited this Tim Hortons three times, only to sit at the drive-thru for an extended period without being able to place my order, eventually realizing that no one was there. On two occasions, I went inside after seeing signs on the doors indicating that the inside was closed and only the drive-thru was open. However, the staff were just sitting around talking and casually mentioned, "Oops, we're closed." I've had great experiences at many other Tim Hortons locations—about 20 to 30 of them—so I believe in giving multiple chances. Unfortunately, my attempts to use the drive-thru continue to lead to disappointment. A couple of weeks ago, I followed a car that seemed to be placing an order,...
Of the 10 or so times I've been here, I've had issues at least 8 of the times. Today we waited in line in the drive-thru for 30 minutes with just 6 cars ahead of us. Many other times, we've stopped by but it has been closed at a time that it was listed asopen. One time, they refused to give me an order that I placed (and paid for) via the Tim Hortons app, since they didn't receiveit. This was despite me showing them the receipt with the correct location on my phone. The only reason we keep giving them achance is because it's very close to home. I suppose we will keep trying (whilst planning ahead that we may have to drive to 12Mile and Farmington) and I hope they sort out their issues soon.
This is the worst Tim hortons ever. They always are out of something or closed early (outside of posted hours). So unfortunate as we were all so happy when this opened in our neighborhood but they have NEVER been good. Never!I tried them for the lasttime today (hoping they would prove me wrong) and like always they didn 't have any food available at 1pm. Ridiculous! So I droveto the Southfield (Telegraph) location and they had everything (with a smile and great service). Thus Tim Hortons at 10mile &Orchard Lake needs to be sold to people who actually want to work and not diminish Tim Hortons reputation
Stopped for breakfast. Got a couple of breakfast sandwiches and coffee. The coffee was very good the breakfast sandwiches were cold cheese wasn't even melted. We were running late and didn't have time to go back but good was still good.
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Disappointing experience 9 out of 10 times you can tell the workers don't care about the quality of the product they serve you will be going to Einstein Bros down the street for my coffee from now on
Hi no one wants rew meat on their BELT. Very disappointing experience. I love Timmy's but not this one for any food ever again. If you cannot make the food right just close this location
This is the worst Tim Hortons ever. The staff are so slow. Prepared to wait for one cup of coffee. Do not stop here on your way to work. You will be late.
The staff at this Tim Hortons are exceptionally genuine, efficient, and courteous! I absolutely adore them!
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Terrible, absolutely terrible! This place needs to be shut down or have a change in ownership.
Frequent customer excellent staff 10 out of 10 would
