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"Big portions and reasonable prices great place to eat."
Teléfono: +19096270878
Dirección: 1190 Philadelphia St, Pomona, United States
Reserva, Reservación
Ciudad: Pomona
Sitio Web: http://www.tomsfamous.com/
Platos: 1
Categorías: 5
Reseñas: 2553
When my husband arrived to pick up the order and mentioned it was under his name, Ty, who had answered the phone, just let him stand there without saying anything. After a few minutes, he finally returned. My husband pointed out that he should try to be a bit less rude. Since my husband has worked in a restaurant for the last 14 years, he understands that people can have tough days, but it’s still not acceptable to treat customers this way. Ty then asked my husband if he could speak English. My husband replied that he could, but he preferred to communicate in Spanish. Ty responded dismissively, saying he didn't care what language my husband felt comfortable with. I understand that everyone...
The place lacks adequate staff, the staff working there were extremely busy but friendly. Burger was dry, way too much bbq sauce, onion rings were soggy, fries were soggy. Wasn't expecting much, so wasn't surprised on quality. I was hungry and always pass by this place on my way to work. Gave it a shot, not a place I'll return to unless i got no other options.
The parking lot is a bit cramped, but the staff is very helpful and friendly. The prices are somewhat higher than at other burger places. I’ve had better food at their other locations. The ambiance of the restaurant is nice and cozy. I enjoyed the atmosphere, but I plan to return only when I have company to fully appreciate the vibe.
So SAD! Food from Tom's USED to be GOOD! Lettuce on the hamburger was BROWN on the edges and all white, no green!? Asked for pickles, she said they would put them on the side. Got home: No pickles. The French fries were barely warm and very pale. Not going back. Reserva una mesa ahora
