Travellers Rest

Awful customer service, booked Christmas dinner on 16/10 via website, clicked on 4pm slot received email confirmation. We work over the Christmas period so 4pm was perfect for my family popped into to pay deposit today etc, to be confronted by a very angry on the edge manager called Craig whom abruptly told 4pm slots not available, no explanation, his words “ you expect my staff stay on to serve you” no however these are times advertised online, I have booking confirmation. He was very rude telling me it’s an error on the system, I asked why I hadn’t been called earlier to let me know I’d received no phone/email) he processed to ban me from the beefeater and to get back to my dogs, seriously! I had been out on a Sunday walk with my dog) hadn’t done anything wrong other than question reservation, beware don’t book online for Christmas Day as apparently last sitting is 3pm. Craig your customer service is appalling!

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Never disappoints,went today for Xmas meal with a friend had the Turkey roast and everything was very nice,wasn't going to have a dessert but the choices were too tempting and all for less than £20. All the staff are nice and always attentive and it's never any bother if you want to make a slight adjustment to the menu.Will be going back

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Staying at premier inn for a family birthday/get together Charlie our server was fabulous friendly and helpful Shout out to Ben who cooked our steaks to perfection and the lasagne was lovely too

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First time here , meeting up with an old friend made very welcome, Food served hot well cooked and the service we had from Charlie was very attentive thank you Charlie.

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This is the perfect half way stop for us. The staff are so helpful and friendly. In particular Tammy was brilliant this evening. The quality of the food was excellent

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