While he was ringing me up, he asked if I wanted bacon, to which I responded "yes," thinking nothing of it. I didn’t realize he had missed the rest of my order. I even left a tip, as I always do, using my card. I had some errands to run, so I didn’t check my order before leaving, which was my mistake. When I later discovered that my sandwich was incorrect, I promptly returned to have it made properly.
Upon my return, the same guy was still at the register. I informed him that my sandwich was wrong, and he asked if I had placed my order online. I told him no, he had taken my order. He then insisted it wasn’t his fault because I asked for bacon. I responded that my sandwich was supposed to co...
I gave Tropical Smoothie Cafe at Golden Ring 2 stars because they messed up my order and wouldn't fix it. This was only my second time there but if they are not going to right a wrong I may not want to go back again. I would encourage anyone desiring to order from this establishment to ensure they COMPLETELY understand what you are ordering BEFORE you give them your money.
The food and the smoothies were good but the service was not! I went there because coupons came in the mail and this location told us that they don't take coupons. I should have left but had already ordered. Thats not good business and we will not be returning. They even told us to go to Dundalk and use our coupons, they said that location does not accept coupons.
Roach was found inside my smoothie. Smoothies are made with the same blenders that touch every other smoothie. They just rinse the blender then toss it back onto the other ones, it looks gross. My smoothie even had a weird after taste. I don’t like this smoothie cafe at all or the workers here. Owner is a weirdo and the workers are stuck up.
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This is a fantastic restaurant with incredibly friendly staff! I always appreciate how clean it is during my visits. The team is not only knowledgeable but also genuinely kind, always prioritizing your needs rather than pushing unwanted options, which I've experienced at other places. I highly recommend this establishment!
i walked in at 7:50 and the place was empty.. i go to order and the dude behind the counter told me i should wait 10 mins.. i asked are u closed? he said no but u should just wait 10 mins to order.. i left and googled other smoothies near me and i witness the same thing happen to another customer.. smh
Fantastic restaurant! I ordered takeout and had a wonderful experience. The food was delicious, and the price was very reasonable, around $10–$20 per person. Highly recommended!
My first time here, it was very eye opening the different items for healthy foods, very good place if you are a health conscious person and my sandwich was very good.Food: 5/5
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Unwelcoming customer service. Waiter was very impatient and rude. Avoid this place or order online to avoid dealing with negative customer service.
The restaurant is clean, the food was exactly as ordered and matched the details from the mobile app. The staff is friendly.
