UPDATE AGAIN: just now the lady called me to try and say none of that happened! Saying no one hung up on me even though I heard the click while I was in the middle of speaking and line went dead... Telling me it was the delivery drivers fault saying he didn 't pick it up even though they forgot to make the food? (And I know he didn 't because I asked him about it when he dropped it off and he said he asked them about it in store and they told him they didn 't have anything) And when I tried to question her about it she hung up on me again!!! Absolutely 0 stars.. in fact -5 stars. UPDATE: I tried calling back one more time.. lady answers and says you 're food is missing, we 'll give the money...
UPDATE AGAIN: just now the lady called me to try and say none of that happened! Saying no one hung up on me even though I heard the click while I was in the middle of speaking and line went dead... Telling me it was the delivery drivers fault saying hedidn 't pick it up even though they forgot to make the food? (And I know he didn 't because I asked him about it when he droppedit off and he said he asked them about it in store and they told him they didn 't have anything) And when I tried to question herabout it she hung up on me again!!! Absolutely 0 stars.. in fact -5 stars. UPDATE: I tried calling back one more time.. ladyanswers and says you 're food is missing, we 'll give the money bac...
I recently discovered this place and was excited to give it a try. I ordered online, but I noticed I was charged full price for my smoothie when it should have been half off for happy hour from 7 to 10. I called the store to ask about the pricing, but the associate couldn’t explain why I was being charged the full amount. When I arrived, I asked if I could cancel my order and re-order in-store to get the happy hour price, but he didn’t know how to do that either. Then he mentioned they were out of bananas to add to the smoothie. At this point, I was frustrated because the associate seemed unable to assist me. I ended up paying full price for a smoothie that was supposed to be half off, and t...
I just found out about this place, so I was excited to try again. I ordered online however I noticed that I was being charged the full price when it was suppose to be happy hour half off smoothies from 7-10. I called the store to question the price andassociate there did not know why I was being charged full price. Once I arrived I ask him if we can cancel while I am here andthen re-order while i am in the store, so that i can get the happy hour price. He did not know how to do that either. Then hesays and we dont have any bananas to add to the smoothie. I was upset at this point because the associate did not have any ideahow to help me the customer service and i was stuck paying full price...
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I want to start by saying this place has completely transformed. It’s not just the physical space; the staff is incredible. They’ve created a fantastic atmosphere where I feel welcome, and I find myself coming here much more often now. The service is outstanding—how quickly your food and drinks arrive is truly impressive. I have no intention of going to any other Tropical Smoothie location. I wholeheartedly recommend this place to families, parents, children, and the LGBTQ+ community—everyone should come here and feel at home. To put it simply: THIS PLACE IS AMAZING! WOW!
First off, I would like to say this place is completely renewed.I don?t mean the physical facility, but the staff is amazing. They created an amazing atmosphere and now I feel welcome here and I come way more often now. The way you are treated, how fastyour food and drinks are is completely amazing and breathetaking.I am never going to any other Tropical Smoothie. I reccomend1,000,000% to any family, parent, son/daughter, LGBTQ+ community to come here and feel at home. There?s no better way to say itbut straight to the point. THIS PLACE IS AMAZING! WOW!
I see a lot of negativity about this place and I'm pretty surprised to hear it. I've been multiple times and both the smoothies/food and staff have been wonderful. Specifically my last visit, I had ordered a smoothie and changed my mind on which flavor I wanted.... they ended up making me another smoothie to try on the house and it made my day. Thanks Isabel and your team for being so friendly!!
I see a lot of negativity about this place and I'm pretty surprised to hear it. I've been multiple times and both the smoothies/food and staff have been wonderful. Specifically my last visit, I had ordered a smoothie and changed my mind on whichflavor I wanted.... they ended up making me another smoothie to try on the house and it made my day. Thanks Isabel and your teamfor being so friendly!!
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Just discovered this place. I really like it because you can get a smoothie and it's pretty much like a meal. Sometimes I like to take a break and have just a liquid snack until I'm able to get my next proper meal.
Like the product, but containers were leaky. Has happened on more than one occasion. Online order was not ready. Smoothie was good.
