I confirmed the items 2 times, and confirmed that the additional sauces that by the way are the reason I eat there, and 2 times they stated the sauces were in the bag. I get home, and low and behold not only is the sauces I requested not there, but thesauces that come with the food is also not correct. The three cheese chicken quesadilla that is supposed to come with roastedtomato salsa instead had some other lighter color salsa. In addition, I ordered a beach club salad for my spouse, that normallycomes with salsa ranch, instead inside they put regular ranch. I also want to note that the customer service experience isless than. Bottom line, If I can't get what i truly want, and requested, v...
Drive through only service. Took too long (22 minutes) to get two smoothies (which were delicious). Not worth it if you have limited time. Perhaps it was an off day but when I got to the drive thru window to pay, a few employees did not seem engaged,and they were really slow. I've had more success with this location by placing a delivery order from Uber. May cost a few bucksmore but if your time is more valuable, this is the way to go.
I feel like Tropical Smoothies are notorious for their slow service and understaffing. Typically this is why I do not frequent the locations closest to my home. But not this Tropical Smoothie! They get it right! I get my hair done near this location andI stop into this Tropical Smoothie after each appointment. Their service is always swift. Food is always correct. Employees arenice and extremely welcoming. Keep up the good work!
Today is May 21st 2022 and I have just exsperinced some of the worst customer service from any Tropical smoothie cafe ever. The drive thru cashier for store MD058 needs a better understanding of what it means to serve the public. A simple THANK YOU ANDYOU'RE WELCOME goes a long way.
Reserva una mesa ahora
I always order a edible straw they never ever put it in the bag like if you don?t have it why still have it in the menu ?
