Tropical Smoothie Cafe

I was there Sunday April 27th, and my food had hair in it. The staff and manager was so kind and apologetic, I took the credit for my meal. I went to redeem it the next Sunday may1st. I saw some of the same staff but a different manager. The young man that took my order did everything appropriately, then went to talk to the manager. She immediately starts yelling at him, waving her finger in his face and at his chest, walking toward him as he backed away from her. She said WHAT ARE YOU DOING? WE DON 'T JUST GIVE FREE FOOD OUT. He shows her the book where my name and order was written. She rolls her eyes and goes to prepare it. When my order was up, she tosses it on the counter at me. I had t...

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the older lady who makes the smoothies and the register works, took 10 minutes to take our order. when she finally took our order, my friend wanted a chai smoothie and the hired annoyed and flu, said that it was 10 -15 minutes for this smoothie, which suggests that we want to get something else, I assume because there were several things in this. then she continued to say that I do, I try my best here, it's just me. they said they wanted to donate their change or something? before we could answer, she said just how right? there were 2 employees back there, one of them was on sandwiches and consolidation, I guess? but we have our sand, which lies 40 minutes before the smoothie. it seems as if...

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I say this with love how is this place in business? This location is sleepy and nothing I would ever recommend- however I have never understood why anyone would go to a Tropical Smoothie Cafe. Nothing is memorable.I realize it is a fairly popular chain with many locations so I assume maybe I am missing something. Give them a try as mine is just one opinion.

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drinks were wrong without taste. it was very disappointed, but they didn't hesitate when I called to let them know that I either wanted to make new ones or a refund and understood them. I managed to make new ones and they've been much better thought out. Reserva una mesa ahora

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The food, employees, management, experience- everything was garbage. How do you screw up a salad? Its not even just this location either, its every location. I would rather eat at McDonalds, they're faster, smarter and food quality is even better....

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I've seen a lot of complaints about this place but gave it a try anyway on Fri 5/20/22. I ordered the Jerk Caribbean Chicken Wrap, Smokey Grilled Cheese and the Avocolada smoothie. The smoothie was made to perfection and the wrap sandwich was good.

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Old Food that was made with no effort. Just microwaved old chicken and flat bread was crunchy. Didn’t follow orders of including chipotle sauce after it was requested. Horrible customer service, not recommended and won’t come back.

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I wouldn't stop at this location, employees don't know what they are making or may not be following exact ingredients. Most recent smoothie purchase was horrible. Waste of $8 Reserva una mesa ahora

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very friendly staff, clean facility and great service. the food and smoothies were prepared as ordered and did not last very long. overall it was an excellent experience.

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4 times in succession in the last 2 months have no vegetarian chicken substitute option and the personal does not know the menu to offer other vegetarian options.

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