Urban Crab Shack

Went Sunday, December 12 2021 service was very slow. Took way too long for the food to come out. I was there with my husband. I order scallops and shrimp, I thought I was getting a shrimp broil. Well, that was not the case. First, my scallops came. Then 5 mins later my shrimp. No corn no potatoes or egg that I ask for nothing. Then 5 mins later my husband gets his shrimp basket. Then time goes by and his salad comes. The place wasn't busy at all we did order acheesecake and a chocolate cake. The food was good but they need to fix the menus I have no clue why they charge 27 dollars for scallops without getting anything but corn. I feel robbed. I want my money back my bill was 85 dollars and theyhave the nerve to add the tip automatically without asking or telling you they do it. They need to fix their menu because most of the menu you can no longer get like the19 scallops, they are not on the menu anymore.

• Útil
• Inútil
• Responder

I went during happy hour which it’s from 4-7pm Monday-Friday. The menu that was offer had great selections from seafood to wings. The drinks were strong. We had the bartender Dazmen. She was professional and polite. Honestly she was overworked! She was the only bartender serving 15+ people. Dazmen did an incredible job!!!! We encounter a very unprofessional hostess being on her cellphone the entire time behind the desk, taking calls outside while people need to pay their bill or be seated. The service on Friday was slow but we assume they were short staffed because of call outs. Overall good experienceKid-friendliness: Kids menu available. It seems kids appropriate before 8pm.

• Útil
• Inútil
• Responder

The establishment seemed like a great place to go for my wife?s seafood cravings but, boy was we wrong ???? place was pretty empty the greeter was friendly but , the waiter seemed out of place like he didn?t know what he was doing I ordered seafood gumbo and let me tell you it was not that it was brown gravy pooled around rice with a couple of shrimp some okra and bits of scallop and somebody in the back decided to throw old bay in it and say presto gumbo my wife gotan seafood boil with noodles the noodles was the main attraction the shrimp weren?t Devined still had feces the muscles where over cooked crawfish where poor and there was little to no sauce wouldn?t go back .

• Útil
• Inútil
• Responder

This was almost 5stars but the misleading happy hour marketing needed updating (the business website and flyers/posters posted still up in restaurant) AND it could use more flavor. Was not giving urban in the taste department. But still everything was good. Good customer service, fried food taste good and drinks was delicious. I really do appreciate having this nice establishment with the events and atmosphere. Vibes

• Útil
• Inútil
• Responder

Great atmosphere and the food is good too! My bartender Frazier was exceptionally amazing. His service was top tier!

• Útil
• Inútil
• Responder