Vicky Bakery - Reservar una mesa

I made an order for my son’s birthday party 5 days before the date. Pastries and a customized cake. When the day came i called before arriving making sure it was ready for pickup. Representative confirm it was ready.When getting there and making the huge line i was told they had an issue with the cake and they could not make it due to machine being broken since it was customized.Issue with this is they confirmed an order that clearly was not done and even worst never called me to let me know that they had issues with the machine having my order number with two alternative numbers to reach me at so i could of make my cake on time at another place.Never offer a refund or an alternate to make the cake at another vicky bakery. All this happened one hour before the party. Manager wasnt there to address the issue and seem to not care at all about customer service.!!!

• Útil
• Inútil
• Responder

I run in to get a cortadito, and my mouth poured while I saw the great selection of baked, cake and other munchies. the place was so clean, impeccable. I was a know about location exelent costume service and loved el caffesito. great experience highly recommended for friends and family. can not wait to visit again!

• Útil
• Inútil
• Responder

They hide more. I've been here since 2014 and they've never hired enough workers. it takes 20 minutes to get coffee and a sandwich. eating is great, but also other Cuban bakeries are awarded with a larger staff to quickly pick out customer orders.

• Útil
• Inútil
• Responder

Bland, tasteless, old ham bocaditos. Hard, burnt croquetas. Highly disappointed. Their product has been going downhill with time. This was my last purchase from them. Time to give Venezuelans, Colombians a try.

• Útil
• Inútil
• Responder

Just bought some croquettes and pastels, and the pastels taste old. They look great, but looks aren't everything.

• Útil
• Inútil
• Responder