Village Grill Of Farmington Hills

I had began to make this a regular spot for lunch since I live/work nearby. However today, that ends. I ordered my usual chicken breast sandwich over the phone and went to pick it up. To my dismay, my bag contained a chicken breast SALAD instead which I didn 't realize til I was already at my destination. I called to notify them that my order was wrong. The guy on the phone briefly conversed with the lady who took my order and notified me that the lady heard salad . I reiterated that I asked for SANDWICH. He went on to justify that she heard and wrote down salad as if I were lying about my own order . He was dismissive to my issue and displayed an oh well sort of attitude. He never once apologized, offered to remake it nor offered to compensate me UNTIL I let him know that this type of service was unsatisfactory and very disappointing. He then went on to say that I could bring the salad back (hours later once I got off work) and he would swap it out for the sandwich. Needless to say, I 'll never return. It 's sad that businesses will lose hundreds upon thousands of future revenue instead of simply acknowledging and rectifying THEIR mistake and accepting a loss of $9. Wow.

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Love this place! Food is great; very large selection to pick from, nice sized portions and reasonably priced! Very consistent. On top of the great food is the great service. From entering the establishment and receiving a smile at the door (even if it’s to seat yourself) to paying at the counter, you are always in the midst of a kind person. We always try to have Rosie when we go (if she’s working that day). She’s probably one of the warmest people you will meet. I no longer work near them, but if I’m hungry while out that way I try to make a point to eat at the Village Grill. I’ll be back again! PS. I’ve heard their spinach pie is great (just haven’t tried it yet). I will consider it next time I’m there

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The gyros I ordered didn't have much lamb on them, bits and pieces. I ordered Carry Out. The people working the counter were not very friendly. Will not be back.Food: 2/5

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Breakfast was horrible. Bacon was old and twice cooked, hash browns were soft and soggy. Nothing was fresh. Will not order from here again.Food: 1/5

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Great diner with friendly staff, decent prices and good food. No complaints here!Food: 5/5

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