Waba Grill - Reserva de mesa

Terrible customer service by Rosie aka Rose. The manager on duty. Absolutely the worst. Unfortunately and condescending.I 've been coming to this location for years (I work across the street). Every time I come, I ALWAYS ask for the veggies to be replaced with salad. So to my surprise, I was told that they can 't do that at this time at the drive through. So when I get to the window I ask to speak to the manager. The girl says she 's the manager. So I ask why she can 't replace the veggies? Rosie said, because it 's not in the system and the owner isn 't here. Lololol I then said, I would like to give her direct feedback. Which was that, she gave off the attitude of not wanting to help with...

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Terrible service by an older lady, early 40s, at the register. My husband went in to pick up an Ubereats order on 2/25 around 8:30pm and he tried asking the lady if all the items were in the bag. She responded in a condescending tone “Is the order for you? It’s a delivery right?” He said “yes it’s a delivery” and she responded “then yes everything is there”. I can understand that customers can be a lot, but he didn’t ask in a rude way, he is also trying to provide customer service. She either needs to be retrained or switched to a different position.

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The food is very good, I think most of them are friendly and polite. The last time I went I had a bad experience with a cashier. She was the only one in front and she was doing something else, while I was standing waiting, she never came back to tell me I'll take care of her right now, she just didn't look at me, until someone from behind told me that she offered it and apologized for her attitude. she. We always come back to this location because it's so close to home, but that cashier just never has a friendly face.

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Sharing my bad experience Today when using the drive thru that is very small and don’t warn you that it is not suitable for trucks like Chevy Silverado, etc. Unfortunately the exit corner does not allow you to get out well, and I scratched the right rim and almost ruined the tire, I called the Manager and explained why they don't warn new clients about the problem to avoid unnecessary loss and future bad experience with repair costs.I hope they do something about it.? Reserva una mesa ahora

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The food was great, and I had special order and it came the way I asked for it. Got chicken and veggies only.I ordered some shrimp and they were missed but it was corrected immediately when I came back through.Food was hot and fresh and very good definitely grub...

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If I could give this place a 0 star I would. Seems like everytime I go in these kids get my order wrong and seem not to care or know nothing about customer service. Won’t be coming back to this location

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If you go to lunch, the cashier lady is super attentive, very good service.

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not satisfied with my burnt tofu and Reserva una mesa ahora

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Awesome job food was good.

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Super Clean!

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