I drove all the way out here because it was said online that she opened at 6:30 a.m. and I was there at 8:30 a.m. one of the workers on the running gear by screen said "we are closed". I had to ask when they opened, then he said “9:00”. I waited around and came back to this time, he then said “we are closed” again. I asked when they opened up because he just told me they were open. I didn't get a reply. I moved to the window to get a better understanding and the woman who was right at the window looked at me and went away looks like the side of the load in the lobby where I couldn't see her. I waited for a few minutes in the window and there was no return yet. when I finally pulled out the w...
I gave this place two stars because the food was not horrible but the customer service was. I went twice to this place one late in the evening and contributing the customer service experience to the hour and then again today during the day. The employees were rushing us and when I informed them of a mistake they made with my order they were just kind of like “and?” So yeah I would not recommend this Wendy’s location. Staff training should be more inclusive of the customer experience. However there are other wonderful food places in the same plaza as this Wendy’s with better customer service. Try any of those other places and skip the tude at Wendy’s.
I like going here because the other is not as good. So Im ordering my food and as I’m ordering I’m being or felt as rush if that’s all. And If finish ordering and Im being told to pull to the window without knowing how much is my food. I get to the window the guy barely knew what was going on and the lady beside him didn’t know how to count.(reason why) I said can I get 4 more orders of the number 3 after I order it the first time. So she says that i want only 1 order of the number 3. So I told her I wanted 40 in total of the chicken nuggets and she still was confused. So I just gave up.
This location has terrible customer service, they did not bundle my order into a combo, they did not welcome me, they did not say thank you or anything like that. They also were condescending during the ordering process and they still got the order wrong. I asked for light ice in all of the drinks, I received cups I literally paid 2.99 for full of ice and barely any drink. I also received my burgers covered in stuff when I asked for just meat and cheese. They also failed to provide me with a receipt to call the location and provide details to them from. Terrible location.
Reserva una mesa ahora
I had a frustrating experience at the drive-thru. The young lady informed me that I couldn't place my order online, order through the drive-thru, or come inside because the doors were locked. Unfortunately, she wasn’t very helpful in resolving the situation.
Stuff hats their work, they do not care about customer service. They will never speak with customer if they have problems. Canceled the order they said “ok, as you want” no one trying to help
I ordered through DoorDash and my order included a chocolate frosty, which I didn’t receive. This seems to happen frequently with this restaurant, so I won’t be ordering from them again.
It was fine. We good to this location often due to proximity and then being open late. The best thing I can say is they got the order correct this time.
Reserva una mesa ahora
Comfort food that hits the spot. There's also a convenient parking lot near the strip mall where you can enjoy your meal.
Bad drive-through interaction, poor customer service and low food quality.
Palitos De Tostadas Francesas Estilo Hogareño, Combo De 6 Piezas
Combo Clásico De Sándwich De Salchicha Y Queso Con Huevo
Combo De Hamburguesa Con Queso Y Pretzel, Tocino Y Pub
Combo Clásico De Sándwich De Tocino Y Queso Con Huevo
Combo De Sándwich De Pollo Y Pub Con Tocino Y Pretzel
Combo De Sándwich De Pollo Ghost Pepper Ranch
Sándwich Clásico De Tocino Y Queso Con Huevo
Sándwich Clásico De Salchicha, Huevo Y Queso
Patatas Al Horno Con Crema Agria Y Cebollino
Combo De Croissant Suizo Con Tocino Y Huevo
