During my recent trip to the United States, I visited Wendy's multiple times, but I was deeply disappointed with the behavior of the management. On the last day of my stay, my sister and I used the self-service kiosk to place our order. Although the payment went through successfully and was promptly deducted from my account, we did not receive a receipt or an order number.
When we approached the managers to discuss this issue, we were met with surprising rudeness and a lack of understanding. Their attitude seemed to imply that they thought we were trying to pull a fast one on them. They told us that the transaction was pending and assured us that we would receive a refund within a few days....
The food was average and not worth the price. Every employee I've encountered at this location seems unhappy. They have been consistently rude, making me feel like I was bothering them simply by being there. Each time I've gone through the drive-thru, they've closed the window while I was still speaking. Asking for sauce or a straw seems like a huge inconvenience to them. I can't believe I wasn't clear enough when ordering, even though I did ask for sauce twice. And requesting a straw? Apparently, that's a huge issue, too. Next time, I guess I'll just drink from the cup without a straw to avoid putting them out. It’s clear that these employees could use some training on customer service.
I had a very disappointing experience at this restaurant. The staff was rude, and I overheard some migrants calling me racist names in Spanish. The manager didn’t take any action to address the situation. I spent a lot of money, but the service was terrible, and the staff didn’t speak English either. Overall, I would not recommend this place.
All of good quality and flavor ??Kid-friendliness: Games areaWheelchair accessibility: This way they have space to walk without problems.
Reserva una mesa ahora
Food is cheap and well except the fries are oily and there is too much oil in the container
Food was fresh and hot. Service was quick. Good fast food experience.
Wendy's still serve some of the best fast food
Throw some Ghost pepper sauces misers!
Reserva una mesa ahora
Tamar’s service was great !
Food is frash and fast.
