On my first visit to Wendy’s, I grabbed a quick $4.44 item before work. The service was lightning fast—out the door in about two minutes. However, my order had some issues: both drinks came with ice even though I asked for no ice, my chicken sandwich had lettuce despite requesting only mayo, and I got barbecue sauce instead of sweet and sour. Still, I value speed over perfect accuracy, so I gave it five stars.
My second visit, also before work, was a little slower at 5 to 7 minutes. The order was correct, but I only got four chicken nuggets while receiving five sauces, which seems off from a business perspective. Due to the longer wait at the window, I rated this visit three stars.
On my t...
Why is the dining room still closed 2.5 years after the pandemic? What’s behind this delay? Is it just this location, or is it happening at all Wendy's? Recently, I spent $22 on two meals—when did prices get so high? A few years ago, it was around $12. While I understand that inflation has an impact, this feels excessive. I've also noticed that the Frostys seem smaller now; it’s as if they are serving the medium size in the small Frosty cup, though the staff insists otherwise. Additionally, I'm quite concerned about the litter in the parking lot. Every time I visit, the outdoor trash can is overflowing, and people leave their trash on the ground, allowing the wind to scatter it everywhere. D...
I usually refrain from writing negative reviews, but I feel it's important to share my experience this time. The young woman at the counter really needs to work on her customer service skills, particularly her attitude. While I was placing an order for an elderly woman, I noticed her roll her eyes in annoyance, as if assisting customers was too much effort. When it was finally my turn, I had to gather myself because her behavior was completely unacceptable. I truly love this restaurant, but they might want to consider hiring friendlier staff. After working in customer service for six years, I could never imagine treating someone the way I was treated today. It was extremely frustrating.
I visited this restaurant at around 5 PM on November 22, 2022, and used the drive-thru. I had to wait about 10 minutes in line. When I reached the speaker, the employee had a very negative attitude and insisted that I place my order inside the restaurant, even though the cars ahead of me had not been instructed to do so. I asked her why I needed to go inside since I was already in the drive-thru, but she couldn't provide a reasonable answer and just kept insisting that I order inside, sounding quite rude. Her unprofessional behavior led me to decide not to place an order at all.
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I found my double Baconator patties were overcooked, and the fries tasted old. It's essential to check your drive-thru order right there to ensure your food is fresh, which is unfortunate. It seems like the employees might not be satisfied with their salaries, and that could be affecting the quality of service. It's a shame to see such lackluster performance.
I make a special effort to visit this Wendy's, driving past two others just to get there, because they always get my order right and never forget anything. The staff is extremely friendly as well. I do wish there were an easier way to get back onto Route 13, but the trip is definitely worth it when I'm craving their food.
I arrived 30 minutes before closing time and ended up waiting 15 minutes in the drive-thru without receiving any assistance. When I drove around to the front, I noticed an employee sitting by the window, simply watching me as I passed by. This experience underscored a significant failure in customer service.
I noticed that one of my sandwiches was missing while I was waiting at the window. I called to report it, but the first person I spoke to left me on hold until the call disconnected. When I called back, I spoke to a different employee who handled the situation well and resolved the issue quickly.
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Hi everyone! Every time I order their breakfast sandwich and seasoned wedges, they’re always fresh, hot, and delicious. I especially love the sausage biscuit with egg (no cheese), paired with their seasoned wedges and strawberry lemonade.
Overall, I have had wonderful experiences at Wendy's, and I really value the high quality of service they provide!
Palitos De Tostadas Francesas Estilo Hogareño, Combo De 6 Piezas
Combo Clásico De Sándwich De Salchicha Y Queso Con Huevo
Combo De Hamburguesa Con Queso Y Pretzel, Tocino Y Pub
Combo Clásico De Sándwich De Tocino Y Queso Con Huevo
Combo De Sándwich De Pollo Y Pub Con Tocino Y Pretzel
Combo De Sándwich De Pollo Ghost Pepper Ranch
Patatas Al Horno Con Crema Agria Y Cebollino
Sándwich Clásico De Tocino Y Queso Con Huevo
Sándwich Clásico De Salchicha, Huevo Y Queso
Combo De Croissant Suizo Con Tocino Y Huevo
