I went 12/12 I ordered a medium combo the fries were hot for a change but my burger was straight garbage with the newly remodel you’re able to see burgers being cooked it was about 4/5 on the grill and the Spanish lady was moving them around had I known that they were just reheated I would have canceled my order the cheese was hard on the corners there was a deep line across the cheese clearly from the spatula I asked for Mayo seems like they put half the jar on it I visit this establishment on my way home from work I don’t live near and I was tired had it not been for that I would have taken it back for a refund as this was my dinner instead I threw it away and settled for a bowl of cereal...
The young lady, Lashawna, taking orders was extremely distracted and when asked for a hamburger three times she seemed unable to accommodate us. I then asked for a JBC with no bacon no cheese. The requested sauce was sweet sour. Upon receiving our food a young man made zero attempt at greeting me handed me the food without looking. I had to wait to request a straw which was given by the young lady, again with no customer engagement.My sons burger had no lettuce or tomato on it as JBC typically do (I never used the word “plain” when ordering which Lashawna did not take the time to confirm), not any condiments despite me only asking that the cheese and bacon be removed from the sandwich. Our r...
But then Laveisha stepped in. She greeted me with a smile, apologized sincerely, and got my order right. I felt so much better after that—she really helped calm me down. That’s what I call top-notch customer service! She’s truly unforgettable. Thank you, V!
They need to let go of the rude woman with the long braids who seems to care little about customers' orders. She could certainly use some lessons from Ms. V. Keep it up, girl! You’re so warm and clearly great at what you do. #1 in my book!
Since they've upgraded this Wendy's the food is giving yellow Wendy's ok. The service I received 2 days ago was amazing and we didn't have to wait that long to receive our food which is a plus because this Wendy's stays packed !
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This location is slow as watching paint dry... But 99% of the time the food is fresh and on point. There's always a long line as it's a convenient location. That's inside or out! As always check your bag before pulling off!
Every time I visit the drive-thru, the staff is rude and uses profanity. Their professionalism is lacking. The only positive aspect is that the food is served hot.
The service is incredibly fast, making it easy to dine in and out quickly. This place has the best service around and is very clean as well.
Only purchased fries, can't go wrong. Service was fastKid-friendliness: Grandbaby enjoy her happy meal.
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Great service and quick service food here. White open parking lot.
Good service, kind staff, order was correct and food was good.
