The food was good... Well, at least the food we actually wanted. For example, one of the things we asked for was 1 plain KIDS hamburger. When we got it, there were 2 burgers, with onions, pickles, and cheese! On a kids burger! We specifically asked for no toppings! This is a common problem with most Wendy's near us. The other star is because of the food. It tasted good. Also the frosty looked like mayo in a cup??? Another thing is that the crossroad to get to the main entrance was right in front of the drive-through, where a wall blocks your view of the on-coming cars.
Me and my son eat here because we were so hungry to get to Shirley, so we love to modern design and self order system. Customer service was not good.. I placed my order it said dine in not take out; senior lady placed it on a bag then double stack should be no onion and pickles but it was picked on there. I was right there looking at it when almost about to make same mistake but this time with onions. They didn?t asked me at all. Plus no bbq or ranch sauce, they didn?t ask us either. Customer service needs a lot of work.
Me and my son eat here because we were so hungry to get to Shirley, so we love to modern design and self order system. Customer service was not good.. I placed my order it said dine in not take out; senior lady placed it on a bag then double stack shouldbe no onion and pickles but it was picked on there. I was right there looking at it when almost about to make same mistake butthis time with onions. They didn?t asked me at all. Plus no bbq or ranch sauce, they didn?t ask us either. Customer serviceneeds a lot of work.
The drive-thru and parking lot design is horrible. The few times I've been to this location people were beeping and yelling at each other because the flow of traffic causes problems for people trying to park, trying to leave the lot and especially people trying to order using the drive-thru during peak hours. However, the staff are efficient and friendly. The food is good.
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I eat at this place at least once a week. The food is pretty solid but inconsistent similar to most fast food locations. The staff is great, and responsive when mistakes are made. The ordering machines aren’t great. There is no NFC pay (Apple Pay, Google Pay, etc) and you can’t use your Wendy’s rewards which seems senseless. Great place regardless.
The self serve kiosk said 'on break, visit the counter '. Waited 20 minutes at the counter and the lady kept saying I 'll be right there.The last time it took 20+ minutes to process the order. I didn 't have 45-60 minutes to wait just to get my food so I left.Nothing 'fast ' about their food. A wasted trip.
I checked online and it says they’re open until 1am, but at 11:15pm, all the lights were off and it looked closed, but I pull around and the girl says they can’t take any orders for 15 or so minutes so their system can reboot. Note to self- NOT the go-to late night spot. I went to McDonald’s.
I never have a problem with my orders here and the staff is good but the parking lot is one of the worse I have ever experienced. You will get stuck in it as the drive thru line backs up and blocks all of the exits.
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Their evening staff here is a group of Wonderful people. Accommodated me anytime of difficulty. A little kindness goes such a long way
I ordered online and picked up at the drive thru. The food was hot and fresh ????
