My mum who is 95 with various health issues fancied fish and chips! Long story short we went and I parked up to get a take away as mum carnt get out the car. The young lady behind the counter was so caring when I explained I didn’t want to wait too long due to mums health on her own. She very kindly took my order, said she would split bewtween 2 boxes so mum wouldn’t be made to feel any different , asked where I was parked and told me to go bs k to the car and she would find me and bring the food out to us when cooked, I really couldn’t thank her enough and she certainly went behind and above We definately return the young lady restored my faith in excellent customer service when I returned...
The food was good, as expected. However, where is the personality of the staff? A warm greeting or a slightly less patronising tone of voice from the serving staff? The greeting comprised a male raising his eyebrows in our direction and then being shown to a table. No ‘Good evening’ and a smile, or anything close. The waitress had all the charm of a pre-recorded voice. Yes, I know we were probably the 500th table she’d served today, but amongst her many roles, her job is to make customers feel valued. We didn’t.
It was a year since we last went here been visiting the restaurant and takeaway for years while living in the area Waited a couple of minutes to be seated a young lad came up to us no eye contact and said follow me took us over to a table right next to the kitchen door and said sit here his rude attitude was awful !! The food was very good however the insufficient young lad forgot peas and bread
Delicious fish and chips. I’m coeliac and dairy intolerant and their NG batter (on the haddock) was so nice. They were so careful preparing it and keeping it separate. They also label some gf salt and vinegar which they keep under the counter as the salt and vinegar out on the counter could get contaminated. We’re new to the area so will be visiting again soon.
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Wetherby Whaler in Wetherby is very good. It's a while since we went to the one on Denby Dale Road, Wakefield. What has happened? The chips were hard and overcooked, and the fish was slimy inside the batter, and seemed to have been warmedup/kept warm. Service was excellent and so was the cup of tea. I'll try the Whaler on Leeds Road next timel
Lovely food served by nice polite staff in pleasant and very clean surroundings my plaice was cooked to perfection and everyone said how nice theirs meals were very happy to recommend and would definately go again
Nice fish and chips but they charge for bread which is ridiculous actually we found a better place to go now and that’s because of the charge for bread which is a must have with fish and chips
The fish and chips were excellent, probably the best we have had in years. The service by the staff was top notch, and also the surroundings was very pleasant. We will definitely go again.
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Nice product but Nov2020- 2 Fish and 1 Chips was £10.70 Dec2023 It is now £14.45, 90p up since last week. 35% overall. Why?
Not been here in a while but it was very good, exelent haddock. What more is there to say. What more is there to say
