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"Celebrated a 50th with afternoon tea. Service excellent, could not do enough for us. Would definitely recommend. Fab crockery and browsing the little treasures for sale."
Teléfono: +441622299017
Dirección: 188 Tonbridge Road, ME18 5NS, Tonbridge and Malling, United Kingdom
Reserva, Reservación
Ciudad: Tonbridge and Malling
Platos: 4
Categorías: 5
Reseñas: 1726
What a rude member of staff!! Went in to order a coffee, either sit in or take away. Member of staff was serving someone so I politely waited. She stopped serving and ask what I wanted. I stated just a coffee but was rudely met with they are too busy. Just 9 customers in the shop! Read other reviews here and the theme is clear. Rude staff and zero customer service. Walked our without my coffee followed by a poor review! In this day and age, I am surprised businesses get this so wrong. Customer service is king and if you want to stay in business, employ better staff!!
Met by a very rude women, who was just as rude the day before when she locked the door before entering but I returned to give another chance, only to be treated the same way. The place was busy and they seemed very stressed to be fair, the lower area is flooded and has been for quite a while, someone out there can help these people resolve it. Maybe this review would help before they lose any more customers. I only wanted to buy some Antiques which took my fancy, maybe they can afford no sales.
Really lovely! Ladies greeted us warmly. Table wasn't quite ready as people were just leaving on our arrival. My mum struggles with walking and the ladies happily arranged a seat whilst they got the table sorted for us. We ordered Cream Teas, which was lovely. Very attentive ladies. I'm confused by other reviews saying staff were rude. I found staff very polite and kind.
Last minute booking but we secured a table. The staff are very polite but not intrusive. The drinks were all excellent. The bakewell, lemon ginger choc orange cakes were excellent, the fruitcake Millionaire’s shortbread less so. There is so much to choose from when it comes to trinkets antiques, you’ll find something for sure. The function room is lovely. Reserva una mesa ahora
We had a fantastic afternoon tea at this restaurant! The tiered trays were filled with delicious homemade sandwiches, sausage rolls, scones with cream and jam, and cakes. Each of us had our own teapot, which was refilled as many times as we wanted. The atmosphere was comfortable, and the service was excellent and friendly. I highly recommend this place.
I visited this quaint tearoom today for lunch with a friend and we were delighted that we did! It was a wonderful discovery! The atmosphere was friendly and the food was delicious. I will definitely be coming back since I am moving into the area. I highly recommend this charming little spot!
