White Magnolia - Reservar una mesa

I have been into this shop many times over the past couple of years. The women behind the counter are consistently rude and not helpful. This past weekend was my last visit. I entered the store and was immediately followed by one of the store associates. I picked out a doll for my granddaughter and walked to the register where I stood for 10 minutes waiting to pay for the item. There were many associated straightening coasters and anything else possible, while watching me stand there. If the doll was not for my granddaughter, I would have left long before. Most of the items in the store can be purchased on Amazon or at Home Goods. White Magnolia is overpriced and frankly not worth the effort...

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We live in Chagrin Falls and had extended family visiting over the Holidays. Despite our warnings to skip White Magnolia (in favor of Hedges), our visitors were curious to see inside. Immediately and right on cue; the woman at the counter was rude and offended the entire party of 8. This was precisely as we predicted. We turned around and walked out immediately. It doesn't matter who is at the counter; they are all rude, dat after day. A+ for being consistently off-putting and one star for always choosing to be rude. The offerings are not worth the aggravation and disappointment. The locals know this but the visitors don't. Run don't walk.

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Not having been to the Chagrin area before, my wife and I decided to pop into the various stores that lined the downtown. This store looked really pretty, though a bit out of our price range. I'm sure they must have a loyal customer base. Though, it was odd to not be greeted when entering the store by any one of the multiple employees behind the counter, as this was our experience when popping into any of the other storefronts.

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Everytime I come in I wonder if this is the timeI’ll be treated kinder. Never happened yet. They never greet you even as you walk past all of them at the register, but then they’ll follow right behind you, and make sure you feel their presence and watching eyes. Shop elsewhere, these people (which ultimately comes down from managemen)don’t care about any kind of warm and welcoming customer service.

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We just purchased some terrific wall decor and it literally transformed our living room. These folks have excellent taste in sourcing out unique home decor and are well versed in interior design. I'm sure they get their share of coffee stains and popcorn crumbs to annoy any small business owner but our customer experience was great!

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