We attended this location to have breakfast. There were 5 of us total 3 adults and 2 children. We were told by staff that they were not able to seat us (even though they were at half capacity and there were a lot of empty tables). The lady working the front stated that staff were told they were not allowed to seat customers in other areas of the restaurant… it had been “drilled into them”. There was no offer to sit and wait for a table to open up. When my husband asked “So, you’re telling us you can’t serve us?”, the waitress replied “Yes, I’m just the messenger”…. Why they couldn’t serve us was not explained. I am very disappointed in this experience! White Spot is a family favourite of our...
We use to love going here. If you choose to dine in you will probably be ok. If you plan to pick up, DONT DO IT! The past few times it is just getting worse each time. Learning tonight if you want the order at 6pm pick up, be there at 5:50pm because it is made early so you don’t have to wait. Does not make sense tom me, With that in mind, it is now COLD and SOGGY by the time you get home. They also forgot part of the order. When I called they did offer to remake, but that does not work for us and driving there twice. The first manager was polite however when the second manager called me back, he was very rude, did send me a $20 credit, He did not want to hear the issue. He said have a good n...
Safety is not 100% since the is always a possibility of cross-contamination, but the servers are aware of the difference between gf and allergy. We have never gotten glutenized at a White Spot. The service at the Kamloops one is really good. Warning: the smash potatoes are done in the same deep fryer so are not celiac safe. That means there is only one celiac-friendly option on the breakfast menu. Huge thanks to our server for pointing that out!
There is not a dedicated gluten free frier here and they only do deep fried hash browns for their breakfast menu. No option to pan fry Well when you go for breakfast the only substitute you get for hash browns might be some tomatoes or fruit with your eggs and bacon. So you don’t walk away full if you have a decent appetite or are particularly hungry when you go yet you still pay the full price. Everyone else’s food and quantity looked great.
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The server had knowledge about the processes and explained the ‘purple bin’ is the gf tools for the kitchen and they don’t toast the buns. There were options for us other than fruit to sub for the potatoes. The server told us they have Celiac as well so understands! We paid more for avocado than I would have liked as a sub for potatoes. But overall, we’d go back when in a pinch.
Celiac kids approved. We ordered kids burger and pasta, sides were substituted with fruit. They don’t have separate friers. The buns were soft and pasta was delicious.
Passing through Kamloops on a Sunday evening makes dinner choices difficult. Fortunately, we can always count on a White Spot. And this location didn't...
I'm really disappointed in every location of white spot in Kamloops higher volume restaurants in the lower mainland are able to accommodate gluten free...
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I wish I had gotten his name... but if you've been there, you'll know who I mean when I say the server with the AMAZING smile and great...
Excellent service and the burger fries was quality. Great food and close to the hotels. A BC stand-by
Ensalada De Frutas Frescas
Hamburguesa De Champiñones
Tomate Carbonizado Y Espinacas Benedict
Wrap De Desayuno Con Pavo Y Aguacate
Tazón De Queso Y Aguacate
