The store itself is a clean and nice establishment, although it is a bit overpriced, which is somewhat to be expected given the type of store it is. I would have given this place a high rating if it weren't for the extremely rude staff. Whether they are standoffish or just outright disrespectful, they do not provide a positive customer service experience. In the meat department, they may ignore your questions or cut you off while you are placing an order. In the deli department, one employee even yelled and cursed at a customer for not wearing their mask correctly. The staff in the produce department may also ignore you or help you depending on their mood. Overall, this is not a place to exp...
I would rate this restaurant between 3.5 to 4 stars. The lines are really long and it's not just because of Covid. The store was moderately busy during the midday on a weekday with only 2 cashiers working. It was so busy that the line stretched all the way down the aisle with no one opening up new registers. By the time I reached the cashier, my frozen items had partially defrosted. Despite these issues, I have been a loyal customer for many years. I don't usually complain about prices, but I do have concerns about the service. Long lines for no apparent reason are unacceptable in my opinion.
Today is the very last time I will go to this Whole Foods location. The shelves are empty! Management should be embarrassed. I went in today looking for bottled iced tea and there were literally 2 bottles on the shelf and not the variety I was looking for. I was looking for a pie in the bakery and the glass cases were pretty bare. Ironically whenever I go in there workers are always in the way stocking the shelves that never seem to have anything on them. I’ll waste the gas and go to the Commack location instead of wasting my time here. Bye bye ? Lake Grove !
We stop there now only for certain items if they have them. Everything is pretty bare. In turn its caused us to go to Trade Joe's and other stores.I did attempt to contact certain. Food Carrie's for direct delivery of certain products we like since WF is constantly a gamble sadly due to contracts I can't orders .So bottom line Whole Foods is a shot in the dark if they have X farms food and due to contracts WF owned by Amazon has you locked out of being able to independently buy the item from x farms .THIS IS NOT A CONSUMER FRIENDLY SYSTEM!
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Was very pleased with my visit this morning. Pricing of organic foods very reasonable. Was my 1st time in the store, I usually order for delivery. The employees noticed I needed help navigating isles for products, basically I looked lost, and they approached me to see if I needed help, very impressed. Was looking for Silver hill sprouted breads, I wish they carried the bagels, english muffins, or rolls. Other than that I would definately recommend. The shoppers for Amazon prime home delivery also do a great job of picking fresh produce.
it's Whole Foods. Consistent food you want/need as well as discoveries to enhance the culinary life of any taste you can think of. Today, fresh anchovies were a serendipitous moment of wonder.Karen at customer service deserves a raise. Given the visit took place on a Saturday evening, the store was mostly recovered from the day's traffic.The missing star? Closed bathroom. Just completely unacceptable. Seriously. Get that remedied.
I enjoy shopping at this store. I appreciate the wide range of products available. The store is clean and well-maintained. The staff is courteous and helpful. They have the most delicious ginger ale I have ever tasted. The produce, fish, and meat sections are top-notch. I wouldn't trade the shopping and quality experiences at this store for any other in the area. I love Whole Foods.
First time in this place in a year or two. Disappointed that they no longer carry some stuff i could thrive on. No longer carries bulk itens like chia, barley various mixtures of granola etc. Probably due to covid but that whole section shrunk down to one small corner of the store so it looks like it's not coming back
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Waiting online and cashier Anthony decided to push my item back down belt and turn off his light and say closed. I was on line for at least 2 mins prior. Will not return!!
Love the diversity quality of this store. It’s nice not having to check ingredients because Whole Foods is particular about what they put on their shelves.
