Wing Nutz - Reservar una mesa

I placed a phone order and the woman at Wing Nutz read it back to me. My order was correct. When I went to pick it up, it wasn't until I got home and opened the tied up to go bags that I was able to see that they forgot a pretty big item in the order. I called them to have it refunded and was put on hold for 5 minutes. I had to hang up and call back to get someone to help me so I guess they had just forgotten about the fact that they had left me on hold the first time I called. The woman refunded the price for the item and when I asked them about refunding the tax I paid on that item, she got confused and it wasn't worth the hassle, so I let it go which was annoying, but whatever. Anyways, t...

• Útil
• Inútil
• Responder

For a Saturday they were understaffed; just the bar tender for the whole restaurant. I’m not complaining; Derek did a great job for what he had. We weren’t in a hurry so we were okay to wait the time we did but he definitely needed an extra body to help clean up tables and run food. The food itself was pretty good. I expected the wings to be breaded and the sauce to be actual bbq sauce but they weren’t and it wasn’t bad. It took take almost 45 min to get our appetizer to us and then our food came right out after it. We also ordered a salad to go… and this is where the poor review comes in. They only had 2 salads showing on their menu so I ordered the Southwest salad; and Derek didn’t offer a...

• Útil
• Inútil
• Responder

I am sure it’s been hard with being under staffed So I don’t want to be a jerk, but we’ve tried to be supportive. Just slow service, bringing our meals piece by piece instead of all together. Waiting a significant time to come ask for drinks. Order one thing and get the wrong order. Nachos that are dry over done and looks like the end of a bag, just crush up chips. Usually tasty food and fun atmosphere. But both the Draper and Sandy wing nutz seem to be pretty understaffed and poorly managed. I hope they get some help and training. Used to really enjoy the place. Adding edit to reply to owner: Thank you for your response. I am sure it is not easy to manage in the restaurants business with so...

• Útil
• Inútil
• Responder

some of my reviews need to do with bad management. the restaurant had only one chef and two server, but it continued to take online orders. we waited an hour before we had our wings and appetizers and had another 30 minutes for the rest of our food. the personal did their best, but on a Saturday night I would expect a much better effort of management to ensure that the service was much better. the food was average. I am certainly not something I desire and eager to come back. not sure whether this is because of the personal situation or if it is always the case. it was our first time. I'm sorry for the bad review, but it was quite overwhelming. definitiw a management challenge at this locati...

• Útil
• Inútil
• Responder

Sweet place with good food! My husband and I saw the sign for it and decided to try it. Great food and even better service. Homey small bar/restaurant with good prices and delicious food. We will definitely return!

• Útil
• Inútil
• Responder