leaving this review specifically for the supervisor on duty Dec 4 2022. there is no reason for leaving your kitchen staff in a spot where they have to be telling customers there is a 2 hour wait for orders we placed for pick up that show they are ready. then us as customers come looking for an order that says it is ready but it’s not and that’s not your staff’s problem it’s who is in CHARGE! lack of planning and proper supervision and none of that is on the part of the cooks or the staff they were very nice and helpful despite what they are dealing with. I really hope whoever is in charge of this place learns how to avoid actions like this and run a wingstop like normal. Never have I been to...
I often use this place to order at least once a week and things were good. The previous times it was very disappointing in all aspects, service, quality of foods, availability of items flat wings), abd even waiting time of two hours for an online order. Not sure what has changed, but its definitely a negetive effect on their overall performance. I hope all Gys are better, but probably not order in a while.
If I could leave 0 stars, I would. It was a terrible experience. We waited for our food for over an hour. The cash register was so liquid and incapable of running the front. I will never visit this facility again. Very unprofessional. The manager or owner must reassess things. I can't imagine holding this.
I've called multiple times, calls on hold for 9min and another time for 12min... no answer. Tried ordering through online services, more than an hour after accepting my order I still have no update and no delivery. No answer when calling the restaurant. Is anyone working???
Reserva una mesa ahora
If I could leave 0 stars I would I was on hold for 15 minutes to place an order, couldn’t so I went in person to place an order waited 30 minutes to be missing my plate of wings entirely and then to be denied a refund and being told I was lying was the icing on the cake.
I ordered a 15-piece order of bone-in wings with atomic sauce and a large order of cheese fries, both of which were delicious. The cashier was friendly, my order was perfect. I visited the Wingstop located on San Juan and Business 83, where the service was excellent.
Leah has a great customer service! I liked to hear how she would help other customers. For example, the ranch already included was rejected and they gave other options for dressings. She is patient with people and this is hard to find nowadays. Well done, Leah!
The wings at this restaurant are delicious, with lemon pepper being my favorite flavor. While this wing stop may not have over 100 drink options, the ones they do offer are all tasty. The establishment is clean and the customer service is friendly.
Reserva una mesa ahora
I ordered by app and the food wasn't ready what's okay. But when I waited in my car and waited 15 minutes, as she mentioned, the fries were not fresh. When I had my order there, the wing bone was broken and the tooth was chipped. Food: 1/5
I thoroughly enjoyed the fresh food and excellent customer service at this restaurant. I highly recommend dining at this location!
