Terrible customer service, employees don't even wear gloves to handle the food, I saw one employee changing the trash and that same guy was putting the fries on the tray so they can be ready for the orders and he didn't wash his hands at all after taking out the trash. Health department should visit that establishment. Other customers were waiting for their orders and the employees were laughing and having side conversations in the background while paying no attention to the clients. There was a homeless guy sleeping in one of the tables as well. Honestly very disappointed and the ambiance was ghetto and dirty. It's sucks that Wingstop doesn't hire employees that actually care about doing th...
Who eve is then owner for this location.Your members are trash, unsanitary, smoked out, and have sense in taking processing and dealing with people.Your online order policy makes no sense.The order comes tru. Email says 15/20 min. You wait that get to pick up the order they can’t find it. Then they print it. Then they say can I see ID for order I say it’s under wife’s and j don’t have her id . Order was already pos for. Confined online. No call asking to bring id when picking up THEN THEY CAN START THE ORDER, this is after you wait the estimate time given online. Afffter they tell you they can’t find your order, then they won’t make it till u show I’D for a PAID ONLINE ORDER.I would love the...
My advice will be Don’t order online. I ordered online and paid online as well. Page said it will be ready in 16-21min. Showed up after 25min because I didn’t want to wait in store. I walked in and said ‘I am here to pick up.’ Girl staff didn’t respond and kept on helping other customers. I thought she is busy so I didn’t mind waiting. She helped others and didn’t even hurry to help me so I said I am here for pick up. Then she brought a receipt and asked me to show her id and credit card. I showed her and she told me it will be ready as soon as possible. I didn’t know what it means. Then she started to make the order then. It seems like she has zero effort to hurry for the order or explain w...
Long Wait Times And They Dont Get Started On Your Order Till You Get There With ID Even Tho Your Online Receipt Says Order Will Be Ready In 16-20 Minutes I Will Not Be Coming Here Again I Will Take My Business Elsewhere Smh..
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I am giving a low rating because of the unsatisfactory customer service. They need to announce orders when they are ready. I waited for nearly an hour, only to discover that my food was sitting on the rack and getting cold.
The entire staff was in the kitchen, leaving no one at the front to assist. The fries were unappealing, and my pickup order was missing the ranch dressing, even though the 50-piece order is supposed to come with four.
If they are going to charge such exorbitant prices, I expect my order to be correct. I requested the wings to be well done, and they weren't even close. I've had better wings from Vons. I'm done with this place.
I placed my order online for pickup at 9:15pm and I ordered 2 hours prior, I arrived at the store at 9:45pm and my order was not ready! Then I still had to wait another 15 mins for wings, very unacceptable!
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They didn't even toss the wings in the sauces to cover them all. Just poured a little sauce over half of them.
I love
