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"had my order sitting on the shelf. I'll wait for 30 minutes and they'll forget me. then they acted as if it was a problem I wanted to eat."
Teléfono: +17066508118
Dirección: 3836 Washington Rd #8, 30907, Augusta, United States
Ciudad: Augusta
Platos: 6
Comodidades: 4
Categorías: 5
Reseñas: 9837
Very disappointed and angry with the entire transaction that went down. Their online ordering was not working so I called and talked to Adrian. I was told 22 minutes, the total, and I said thank you very much. I entered the restaurant to pick up our order and Adrian told me that they do not cook wings until you pay for them. Why didn't she tell me when I placed the order? So we waited for 22 minutes for no reason. They got everything wrong...everything. The entire highlight of the meal was the tea I drank. My son and I ordered garlic parmesan wings and they were bland and tasteless. I ordered 1/2 my wings with garlic parmesan and the other 1/2 hawaiian. The hawaiian ones were okay nothing to get excited about! The fries were way over salted and inedible. Regret every decision to go there and waste our $41.00. Adrian was rude slammed down my order and would not let go of it until I confirmed my order after 3 times. I would highly suggest skipping this restaurant. There was no reason to treat us in that manner!!
I've been here for 3 days to get food for my family and they have messed up my order every time. the first time they called my name and gave me the wrong order with the wrong name. the second time that I ordered online and went to pick it up and it wasn't until I came home that I noticed that I had riddled for each that I had ordered, but it was missing a plate of wings, but it was really busy so I didn't stress it and just went back for the rest of my order. the third time I went there, I was the only customer in myself, so it was not busy and they gave me again 3 pommes for all 3 orders and forget to give me my 3 wings and leg bite, so I went back and they made it new, but they screwed up again and didn't give me the wings. I didn't even ask her to fix it, I just left. I learned my lection and I just won't eat here again.
Food was amazing! Wings had plenty of sauce. The fries were nice and crispy, also came with lots of them. Unfortunately, I was only given 1 ranch for the 2 orders but it’s alright. Place seemed short staffed but the waiting time was not horrible. Lady at front apologized for the “long wait” even though it wasn’t that bad, which makes the customer service of this place stand out. I would definitely drive a little farther to come down to this location just because of the quality of the food and the friendly environment (Recommended sauces: lemon hot, mango habanero, and cajun) (Fries: seasoned and extra crispy)
