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"Such a lovely place and really friendly staff. Thank you for a great day"
Teléfono: +441225864705
Dirección: Woolley Green, BA15 1TX, Wiltshire, United Kingdom
Ciudad: Wiltshire
Sitio Web: http://www.woolleygrangehotel.co.uk
Lunes: 00:00-23:59
Martes: 00:00-23:59
Miércoles: 00:00-23:59
Jueves: 00:00-23:59
Viernes: 00:00-23:59
Sábado: 00:00-23:59
Domingo: 00:00-23:59
Platos: 10
Categorías: 5
Reseñas: 2060
The best thing about our experience was the telephone booking for a special lunch. Lovely, friendly, helpful person who noted that it was my wife’s 50th and would pass this on so the staff could ensure that this would be a great and memorable occasion.Lovely day, the sun shining, and the setting glorious – but the moment we entered, things were not as anticipated – a “matter of fact” greeting, perhaps acceptable in an ordinary 3 star hotel, but little warmth – a vague, “who are you?” from the maître d’ on entering the restaurant, as if we were intruding on their comfortably empty dining room and they would be called to work – and a rather “take it or leave it” from the waitress, though we di...
This is not a luxury hotel! We leave so very disappointed after the service and expectations set by your website leave us wanting in every area. Service at dinner both evenings and breakfast have been very poor, I think we were forgotten in the side room on our first evening, and being shown to the heavily stained seats for breakfast the next day for breakfast made our hearts sink. From luke warm prosecco, orders for adult dinners only bring taken after the children have finished eating, having to ask both evenings where the food was 45 mins after ordering just makes the experience with small children tiresome and far from enjoyable. The room we were in was simply not big enough for four, wi...
I found this hotel after searching ‘family friendly hotels’ on google. And it was just that! Not just child friendly, but very child centred. Staff are friendly and pay attention to all the small details to make it a lovely stay for adults and children. The garden area has Wendy houses and animals, our little one was delighted. The front outdoor area has a trampoline, swing, fairy garden and activities. We stayed on a weekday during term time so there weren’t many other families, but I can imagine the hotel is very organised even when they are busy. The swimming facilities were great, can’t comment on the spa as we didn’t use it. Hotel food was delicious the room was spacious. Would absolute...
a really wonderful placeside when they have children, as there are many pleasant things for them. Not so ideal if they want a relaxing spa, as there are no 'adults only' times. the staff is exceptional and very helpful, friendly and happy. the building is amazing, the rooms are fantastic, and the menu is very interesting. if they would recommend a visit in everyone, it is a magical place:
only returned from an amazing family trip to woolley grange. the staff was so friendly and accommodating that nothing was too much annoyed. the children were excited about themselves (with the infinite patient of the cache staff), while the adults of the family had a fabulous, really relaxing break. swamps, delicious drinks and a very comfortable room. thanks!
Not quite the shabby cheque it used to be. Now it's just a bit shabby. The dining room was grubby, they had not cleaned the carpet for days and the building smelt horsey. Expensive food and wine, none of which were top quality, rather put the cap on it all. It used to be our favourite local restaurant but it needs to pull its socks up.
