Alex Wok Chinese Takeaway

I have been using Alex Wok for probably 30 years and have always found the food, service and delivery to be first class. Lately they have started adding a 'small order charge ' to deliveries under £20 which is, in my opinion, unacceptable. I have just cancelled an order for this reason and I would imagine Alex Wok will lose around 12 to 15 orders per year for their greed. I 'm sure the restaurant will have many reasons for this charge however I see no reason why an order for one person if less than £20 should be penalised in this way.

• Útil
• Inútil
• Responder

This was my first time ordering from this restaurant, and after seeing the great reviews online, I decided to give it a try. We opted for takeout since the estimated wait time was only 20 minutes. The shop was clean and smelled amazing. The girl at the front desk greeted us warmly, and our food was ready just 5 minutes later. Everything we ordered, including chow mein noodles, king prawns in sweet chili sauce, smoked chicken, and chicken balls, was delicious. I will definitely be returning to this place in the future.

• Útil
• Inútil
• Responder

Hi all !! Am a regular visitor to Poole!! I never use any other Chinese in the area !! Had a problem a few weeks ago not with the company but a rude and obnoxious driver !! Just had a delivery from them and have to say they gave me a discount for the problem and delivered as agreed ,, so would like to say thank you to all at Alex wok !! Thanks Richardhedger

• Útil
• Inútil
• Responder

Had a delivery from here for the first time, took one mouthfull of the chicken and realised it was uncooked and still frozen, phoned to complain the owner admitted it was frozen but refused to refund me, visited his shop still after showing him the food he refused to refund me, now off to the environmental health, stay away cheap frozen food

• Útil
• Inútil
• Responder

First time visiting phoned ahead my order. I was greeted with a smile, my food was ready. It was all hot so very tasty, especially the mixed vegetables with cashew. Will definitely be back

• Útil
• Inútil
• Responder