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"Always a lovey meal in pleasant surrounding with friendly staff ."
Teléfono: +441142461666,+447972481837
Dirección: 62 High Street, S35 9XD, Sheffield, United Kingdom
Ciudad: Sheffield
Sitio Web: http://cerrones.co.uk/
Martes: 10:00-22:00
Miércoles: 10:00-22:00
Viernes: 10:00-22:00
Sábado: 10:00-22:00
Platos: 24
Comodidades: 8
Categorías: 5
Reseñas: 1200
Was quite let down with the front of house service today. Me and my family have been coming here for multiple years, which is a real disappointment. My mum rang up earlier today to request a pickup order, to which the woman who answered the phone told hurriedly us she would call us back within five minutes because she was the only person waiting the food. 20-30 minutes later there was still no call and we were very hungry, this prompted my boyfriend to call again and place the order. We managed to get the order through, except I was told there was ‘no penne pasta’, followed shortly by ‘no pasta at all’. I then had to quickly decide on another dish from the menu, which had all pasta dishes on. We were also told that we ‘had to have the exact money in cash’. When we went to pick the food up we were greeted quite sternly by the front of house and she told us to take a seat and the food will be with us in 3-4 minutes. The restaurant was sparse, with a family of three dining in. Quite the opposite to what we were told on the phone when she was rushed off her feet and couldn’t take our order. To my surprise also, a woman was sat eating a pasta dish which was confusing as I was told they had ran out of multiple ingredients including pasta. Our food was given to us 30 minutes later. The food was great despise that. Still very unhappy. Will not be coming again or recommending!
