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"Fast service, always get my orders right. Hardly busy when I order if it is they move fast."
Teléfono: +17084582143
Dirección: West 79th Street, Justice, 60458, United States Of America
Reserva, Reservación
Ciudad: Justice
Sitio Web: https://locations.baskinrobbins.com/il/bridgeview/7949-w-79th-st
Platos: 1
Categorías: 5
Reseñas: 15
CUSTOMER SERVICE SECOND TO NONE.STAFF IS RUDE.If you are planning on coming to this store to put in an order for an ice cream cake for a birthday/anniversary or any other event.. STOP. Do NOT come in. Don 't waste your time. They won 't help you. I came in on 03/02/2022 at 3pm. I came in and went straight to their cake catalog which is located on the right side as you come inside the building. After looking through their selection and making a decision I approched the cashier and asked if I could put an order in for a ice cream cake for a future date.She then told me to hold on so she can go get the cake book and went into the back. after coming back in few minutes she said she wasn 't able...
Staff at Baskin Robin's was extremely rude. I was told one thing and then rang up nearly double of what I was told. When I pointed it out, I was told, by the worker that's not what I said. I said yes it is what u said. She then said well turning her back to me and walking away, in a very quick/short tone/manner, sorry. While at the same time waving her hand in the air as though whatever I don't care. Very rude and not a good example to someone traveling through the town. I will not be back.P.S.after calling and reporting it to the manger/supervisor I was simple told sorry and i will pass this one, with no offer to make it right in any way. Even though my hotel is a 10 second walk to the stor...
The service here sucks. The girls in the afternoon talk smack about the customers right in front of their faces. I couldn't believe that. I went inside once and heard them being very rude toward the customer in the drive thru. The next day, I went through the drive thru and they started mocking me with the drive thru window open. I just placed my order. I didn't give attitude or do anything that warranted such despicable service. I never went back after that. I waited over ten minutes to get a sandwich that I ordered online ten minutes before arriving. There was no line and no reason it should have taken 20 minutes for one sandwich. They were truly awful employees.
Last night went to get a Ice cream and lobby was closed it was around 8 pm went through drive through and asked what time lobby closed they said 930 but they had a rush of people so they closed it early honestly looked like they were all high and couldn’t get my order right. I go to this place every morning to get my coffee and morning staff is great but the people at night are a sad story smh Reserva una mesa ahora
If I could leave zero stars I would. We went in for ice cream and waited there for over 5 min without any acknowledgement at all. The girls both looked right at us and said nothing just kept working the drive thru. We should have listened to the 2.9 google review and skipped this place all together.
