Rooms Staying with family in this Disney Hotel/Resort in Florida. The cast members were super helpful, hotel clean, tidy and inviting. Staff went over and above for our late family members offering snacks and water at check in after a long flight and delays. Standard rooms are clean, tidy and well kept. Big enough for a family of 4 to stay but not many more. The bathroom is a little tiny if you have babies to bathe! The room had a fridge and coffee making area pods only. You can ask for a plug in kettle if needed for hot tea. Mouse keeping is back to doing trash and towels every day, and clean linens on the 3rd day. Hotel The hotel in general was lovely, Huge pool with many areas not very wa...
We decided to splurge on this hotel since it was my mothers first time (we normally stay at the Port Orleans French Quarter). However, the room was average certainly not deluxe. We had a balcony that was in desperate need of cleaning and the refrigerator barely kept drinks cold. We tried to call to get someone to fix the fridge, but no one ever picked up at the front desk. After three times we gave up. There was no dinning hall, just a market to pick up overpriced sandwiches. The pool is average and there are so many people that most days you could not find a chair. The other resorts had staff that would take drink orders but not this one. We tried to order ice cream one night and charge it...
Spent two nights here while visiting the Flower and Garden Show at Epcot. Location could not have been better! The resort is friendly and welcoming and the room was comfortable and clean, with furnishings in perfect condition. We were able to check in and get our room assignment on the app; just had to go to the front desk to get our magic bands. The room was quiet and so inviting; our balcony overlooking the quiet pool was a great retreat from the busy parks. All cast members we encountered were friendly and helpful. I was surprised that mousekeeping cleaned our room during our visit, rather than deferring all cleaning until after our departure. An unexpected treat. The resort could not hav...
This is the largest and best general store we've encountered at any of the Disney Resorts we've visited, particularly in terms of food. The store is beautifully themed to resemble a beach resort, featuring wave designs along the upper walls and light pastel colors throughout. You'll find the usual selection of souvenirs, luggage, clothing, toys, puzzles, jewelry, trading pins, Magic Bands, toiletries, candies, snacks, drinks, and more. However, their food options truly stand out compared to other general stores. They offer an extensive range of grab-and-go meals, as well as refrigerated foods and beverages. You can purchase soft drinks by the cup or bottle. You can literally buy everything y...
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Got a room with faulty heating/AC Unit. It was blowing about 65 degree air. It was COLD outside. And COLDER in my room. Engineer made valiant effort to fix but to no avail. Was told no other rooms available. Spent a miserable night. Was told they would clean a vacated room next morning as a priority. Right: three hours after check out, no replacement room ready. Tried calling guest services: they were condescending and disinterested. That was on the CONCIERGE floor. How are the lowly rabble treated, I wonder? I think Disney thinks that customer service is unimportant, since folks will keep coming here regardless of how they treat folks. I wouldn’t stay at another Disney property. Ever.
I had previously stayed at Beach Club and really did not like it at all. The studio room we had, had paper thin walls. However, the past TWO times we've stayed they've been great. I don't know if it is just an awful first time visit or we just got better rooms the more times we stayed but the sound issue was not a problem. Further, it took me less than five minutes to get THROUGH the gate at Epcot. It's also on the Skyliner path so there is that.
I stopped by for a quick breakfast this morning, and I was really disappointed with the service. The steak and egg sandwich was basically a steakum on a hamburger bun, which was not what I expected, and the kids' scrambled eggs were similarly underwhelming. The food was cold, and the eggs were only partially cooked. There are definitely much better quick service options available at Walt Disney World.
I stayed for 8 night with my daughter (25) we had a lovely time. The resort is lovely, great atmosphere, friendly staff and good size room. We ate at both restaurants, both good value for Disney. The swimming pool was great and not too busy. Great location, just a short walk from Epcot and the skyliner to Hollywood Studios. Would definitely stay here again.
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Great location. Very clean and lots of things for kids to do pool, slides, arcade). Would recommend this to others. Really enjoyed the character breakfast at Cape May as well. The food around Disney was not very good but that isn’t feedback specific to this resort but rather the theme park generally.
Absolutely fantastic! This place has one of the nicest pools around. The location is great too.
