Beef Lobster - Reservar una mesa

We were excited by the Beef Lobster menu, and had high hopes (to match their high prices). The waitress was quick to take our drinks order, but slow to deliver. The expensive bottle of wine was quickly produced, but the three draught beers had to be asked for three times (finally received in time for the starters). The starters were ordered, and ten minutes later the waitress returned to inform that one of the starters was unavailable. We asked for a few moments to decide a replacement. Those starters that were available actually arrived before we had a chance to order a replacement, so we just left it. Two of our friends ordered steaks, one medium and one rare. When they were brought out, the steaks were identical: so we asked which was rare, and after a bit of fumbling and a faux display of confidence, the rare steak was determined. Neither were rare, of course. The surf turf is the showpiece of this restaurant: but neither delivered. In one lobster dish, the claw of the lobster was uncooked. Simply raw. The waitress was horrified to see this, and offered... a complimentary digestif. Our friend, who had eaten some, had to excuse himself as it had made him ill. We asked for management, which was a mistake. The man was unapologetic and condescending. It 's one thing to make the mistake of serving uncooked meat, it 's quite another to antagonise the customer. Instead of doing his best to improve the situation, the manager asked what we wanted them to do. When we asked them to strike the lobster off the bill, they attempted to barter with us, it 's only one part of it that 's uncooked . We were made to feel like we were ungrateful, quite bizarre given the premium prices of this restaurant. When something goes wrong, it shouldn 't be down to the customer to negotiate how we proceed. Overall, we went home feeling bullied, disappointed, and (for one of us) sick. Couldn 't recommend the place: a very odd combination of mediocre table service, poor quality food, and luxurious prices.

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If I could give a zero I would, the food was terrible and over priced. If you call your restaurant beef and lobster you must be able to cook a lobster, it was over cooked and extremely rubbery. I sent my food back, and did not want anything else. The lobster roll had next to no lobster in it and the risotto had an oil which they fibbed off as a sauce. All the other food was cold and all the sauces had a skin on and had obviously been sitting under a hot lamp waiting for other food. The took our used cutlery from our starters and place it back on the table for us to use on the main course. We were also seated next to a table of 20 children whilst they located all of their parents at the opposite side of the restaurant. I would 100% avoid this restaurant and I am amazed it has any positive reviews.

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We were staying at the Kashmir and ate here several times. Every dish we ordered was delicious and we kept coming back for more. Staff was diligent and friendly, we really felt like they wanted us to enjoy our meal. We recommend the B&L hamburger, the sirloin steak, homemade fries, salmon and especially the soups. The french style apple pie was ok, but a little too sweet for my taste. The only real downside was that it took a while for the food to arrive.

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Visited with a family of 5. Service was poor and when the waitress delivered the food she didn’t know or wasn’t told the difference in the cooking of the burgers and didn’t care. That said the burgers were good and worth the visit, just don’t expect the service to be quick or good

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Beter than expected! We enjoyed a sirloin steak with an excellent vegetable side dish, a salmon dinner and hamburger with salad. Thank you chef for an excellent meal!

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