Don't normally bother writing reviews, however I felt it necessary to comment on the slow food service. Ordered set course menu and kids menu. Asked if any item on the kids menu would have egg free option due to allergy, was told here was no egg in pasta. Ordered the dish, but was later told it contained egg and to order something else. Entree appeared before kids meal, which was supposed to be scallop dumpling except it had no scallop only prawn which could have killed someone at my table. A crustacean such as this should be disclosed in the menu or by the staff. Was offered zucchini carpaccio instead, however it was not nice to eat, overpowered by olive oil. Staff were apologetic and we we...
We arrived on time for our lunch reservation. The restaurant was almost empty. The pleasant waitress arrived promptly and took our order quickly. We ordered the lunch special of two courses. 20 minutes later a group of about 20 arrived and were quickly served their pre-arranged lunch. We waited and waited. No explanation for the delay. After 40 minutes we asked for the Manager who politely informed us that the kitchen had our order but had not filled it. Another 15 minutes and the meal arrived. The food was actually good. But the experience had been spoiled by the long wait. Though our complaint about the wait was well-handled by the manager, the problem appears to be poor management in the...
Good solid service from wait-staff. Although it take an inordinate amount of time for a diet coke to arrive.My eye fillet was cooked to perfection - rare as requested. My husband truly enjoyed his pork cutlet, which was complimented very nicely by the chive and cream sauce.Wine prices were on the high side; $17 for a Cloudy Bay Sav Blanc is rather expensive. At least the wine was served at the table, this is a very nice touch and something that I would like more restaurants to adopt.i also found the trendy, strangely shaped flatware odd - it did not sit well in my hand, not the hand of my husband - who am I to argue with fashion.All that aside, we are likely to return, as the city location w...
A group of us, from out of town, booked on a Friday night to avoid a noisy environment (we are on the older side). The booking was fine and the service excellent but....The atmosphere is bland, the food is expensive and nothing that remarkable. The menu appeared limited for the upmarket prices.It's never a good sign when vegetables and other sides are 'extras'. Hubby pretty much just had a big pork chop on his board. The steaks were tender and tasty but the duck was over-cooked. The waiter offered a free dessert as compensation for the disappointing duck - a lovely offer, accepted and enjoyed.The wine is also high end.We should have stuck with bar food in the atrium
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I expected better. But for the high price of this place, certain things did not go right:1) My Roo fillet was supposed to be Medium but it came out Well done and tough.2) My friend's eggplant side did not arrive - the kitchen missed it3) It took a loooong time for the food to arrive4) It took a looong time for the bill to arrive.I won't be back.
Our whisky club recently held a tasting at the Vintaged Bar and were very impressed with the preparation they put into setting up the table and glassware, the food platters, and the service throughout. As happy as we were, the staff still inquired as to what they could do to make it better next time. Couldn't fault this place at all.
Staff on all 3 nites we stayed were great for drinks. But for breakfast it was so slow to get a table and on one time it was so bad we got a table that was not cleaned and was asked to eat there.
Chose to eat here when staying at the hotel. Excellent choice , steaks were first rate and a comprehensive wine list, including half bottle options. Recommended!
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We only had breakfast in the grill and that was good. There was plenty of options to choose from including having eggs cooked for you.
Party of 8. Dinner very good, staff seemed busy but we had good service. Dining room layout was good as were acoustics. Recommend
