Bertucci's Braintree

First time I have been in a while to Braintree location. Looked like we got there after lunch rush not to many people there. Had to wait for someone to acknowledge us to get seated. Took a long time for waitress only two on floor)to come over for our order. We ordered drinks and a pizza. Pizza arrived barely warm it must of been sitting up on counter for a while. I understand there were only to waiters on floor but why couldn’t some from kitchen help by bringing it over to us when it came out of oven? I didn’t want to complain to waitress so we ate some of it.

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This restaurant has gone down hill. I ordered soup. Ice cold. I had to bring it to the counter waitress never came back. My chicken wings. Not cooked....

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Manager was super great with a group of 11 for a 12 year olds birthday! Best service! Extremely nice and pizza was great!

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best food ever!! the food was soooo good. The service was even better. The people were so nice and kind.

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The server was fabulous. Actually some of the best service I have has there for a long time

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