Let 's start with what was good: the food. They 're consistent in their offerings and very good. Now the issues: 1 waitress, 1 cook, 1 front desk/take-out guy and 1 pizza cook/mgr. Dirty table so it was suggested we move to another (waitress had no time to waste wiping it). Waitress was doing it ALL (no runner, no bus boy). Brought oil for rolls 2x before remembering we wanted butter. Half pitcher of red sangria was either old or just brackish/bad. Couldn 't ask for less pasta with my entree (there 's always too much) because the cook won 't understand so this is a real problem for people with allergies, etc. Never asked how things were, if we wanted anything else, why the sangria was nearly...
The atmosphere was quite loud, as the staff frequently talked among themselves. My lasagna was cold in the middle. When I informed the server about it, she offered to pack it up for me to heat at home, which didn't address the issue. It's disappointing to find such a basic oversight. I don’t think I’ll be coming back.
We had a problem with our order and the manager told the server he didn’t want to talk to us. The noise level of the music was so loud you had to shout over it…we came to eat not for a concert. The food quality has gone down and the prices have increased…poor value overall.
We got 2 underdone pizzas. I also asked for broccoli on mine and never got it. Pizza was also really oily and salty. Also when waitress refilled my water it was seltzer water….we asked very simple questions if sauce had dairy or gluten free, waitress had no idea.
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Great food, great people. Met a young man Kevin when me and my wife went, this place was great, energetic, and Kevin loves his customers. Will be back for the food and amazing crew that made it a good night for me and my wife.
We made a reservation on Open Table and arrived to find the dining room closed. Very disappointing. Bertucci's and Open Table should have communicated.
Bertucci does everything right. The food is solid, and the service was excellent, even during a very busy college parents' weekend.
We celebrated a 50th birthday, and our waitress Nora was incredibly friendly and helpful. We truly enjoyed all our meals.
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I felt sorry for staff as they were doing as much as they could but restaurant was clearly understaffed.
Good selection of pizzas, which are large enough to feed four people.
Espinacas, Fresas Y Queso De Cabra Con Camarones Asados (De Temporada)
Dip De Alcachofas Y Espinacas Al Horno De Ladrillos ^
Dip De Espinacas Y Alcachofas Al Horno De Ladrillo
Risotto De Camarones A La Parrilla Formaggi
Verduras Toscanas Con Pollo A La Parrilla
Alitas De Pollo Toscanas A La Parrilla
Pasteles De Cangrejo Estilo Maryland
Pastel De Cangrejo Estilo Maryland
Pollo Asado Con Brócoli (Silano)
Risotto De Camarones Y Langosta
