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"Ordered two slices of with 5 wing special. I waited 30minutes on my lunch break to eat. Not a good idea! Plus food was not good. I won't be back and I don't recommend coming here."
Teléfono: +16235372232
Dirección: 6635 W Happy Valley Rd, Glendale, AZ 85310, USA, United States
Ciudad: Glendale
Sitio Web: http://brotherspizzaaz.com/
Lunes: 10:00-22:00
Martes: 10:00-22:00
Miércoles: 10:00-22:00
Jueves: 10:00-22:00
Viernes: 10:00-23:00
Sábado: 11:00-23:00
Domingo: 11:00-22:00
Platos: 96
Comodidades: 2
Categorías: 5
Reseñas: 1701
We ordered food from there tonight, Sunday. We order there often. We were notified by text that the pick up order would be in about 25 minutes. Then, about 10 minutes later, we received another notification that it would be another 30+ minutes. We never received the standard your order is ready, notification. At the end of the allotted time from the second notification, I went to pick up the food. We live 4 minutes from the restaurant. When I arrived, the food was waiting for me. I got home from the 4 minute drive, and our food was cold. We called the restaurant and Jenna told us it couldnt have been cold because we had to wait for the food. WE DID NOT have to wait. The restaurant folks told us to call their third party provider, who subsequently called the restaurant to get their side of the story, we we told. Of course, Slice sided with the restaurant and would not offer any help for us. Nor would Brothers. Those who value their customers would have apologized, at the very least. We were not looking for a refund, but to imply we were lying is unacceptable. We will never order from Brothers Pizza in Glendale again.
First attempt at this pizzeria and a disappointing experience overall due to the pizza taste. This was on our to-go list as long as the location is not very far from home but we did not enjoy the food here. Here is my take on different parameters: Food: If you want a good pizza then this is not a place to go. Our pizza had a good amount of cheese but the taste was very basic nothing unique. Not sure if it was the cheese quality of the pizza dough. This is definitely not our favorite pizza. Price: Not the most reasonable but when you take XL size, it comes pretty cheap. However, no comparison with COSTCO, please. Ambiance: We did home delivery so unable to comment on this category for this time but will update my review in case we visit the restaurant sometime in the future. Service: We did home delivery so unable to comment on this category for this time but will update my review in case we visit the restaurant sometime in the future. Overall take: I would not recommend this pizzeria when many good options are available in the same area.
Do not go here! When we arrived there was no one else in the restaurant. Only two employees serving, cooking, and yelling at each other. No music or ambience. we waited almost an hour for our pizza. They still had not put it in. They said they were backed up with online orders and it would be another 20 minutes! We left hungry but ordered from Stevies pizza and the pie was ready by the time we arrived to pick it up!
Went in on my husbands lunch break. Restaurant is dirty and gross, smoky air, smelled bad, we ordered and food took forever. Finally after 30 min my husband got up to ask if any of our food had been started yet, guy said no and couldn't do a computer refund so gave us cash back. Place honestly looks like Gordon Ramsay needs to do an Intervention to clean up the place! Will not go back!
