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"The food was fantastic, and the staff was excellent. Our server, Jerrel, did an outstanding job taking care of our large and rowdy group. A+ all around."
Teléfono: (+1)6316763975
Dirección: 1759 Middle Country Rd, 11720, Centereach, United States
Reserva, Reservación
Ciudad: Centereach
Sitio Web: https://www.brownstonescoffee.com/
Lunes: 07:30 -15:00
Martes: 07:30 -15:00
Miércoles: 07:30 -15:00
Jueves: 07:30 -15:00
Viernes: 07:30 -15:30
Sábado: 07:30 -15:30
Domingo: 07:30 -15:00
Platos: 10
Categorías: 5
Reseñas: 2184
Awful. Service from start to finish was not good. Food was okay. Paid for a meal for 3, immediately after finishing our food we were continuously asked to leave our table. When we said no (because we paid to be there) we were met with a guilt trip, rolled eyes, and heavy sighs.Id understand if we had been there for a long time already, but we had not even been there for more than 35-40 minutes at this point. We still had coffee to finish and were waiting on an Uber to pick us up as well. Very unprofessional and rude.As someone who has worked as a server, I understand the boundaries of overstaying at a table- but when a guest hasn’t even been there for a full hour, and is still finishing item...
Brownstones is extremely loud to the point of almost not being able to communicate with others in our party. Then the check comes (two checks, one for cash and the other for credit card). After looking at the check we were charged .60 per person for half and half with our coffee! Also you have to carefully interpret the fine print on the menu since a custom omelet with choice of three items but you will be charged 3.00 extra dollars per meat if you choose for more then one meat. Don't expect to get toast with your omelet, that's extra too!With so many options for food Brownstones is no longer a breakfast option for us given the noise, added fees and hidden charges. One would think they would...
This place is absolute trash. Sat and waited 15 min to be acknowledged, received our order of food without drinks, utensils or syrup for pancakes? Who in their right mind serves food before drinks? We literally left our food at the table and walked away from this dumpster fire. Complained to hostess upon walking out (Manager was nowhere to be found) and she stated that there was a lack of servers due to closing? Needless to say this was the worst service we have ever experienced. I don't understand how you can treat customers like this in our current environment, luckily reviews are a powerful tool to use against these types of establishments. Anyone with more than a one star review was paid...
The waiter Anthony was extremely rude and unprofessional . I had to ask for a manager because I was so unhappy with his service apon arrival. We got a new waiter and she was very kind and very professional. I'm giving it a 1 star only because of our experience with the male waiter who made us feel extremely disrespect with his additude.Worst customer service from him I've ever experienced. Reserva una mesa ahora
They charge an extra $1.20 for half and half in your coffee without informing you about the additional cost. The restaurant is decent, but the extra charges are unreasonable. They also charge for syrup, which were the only two additional costs we encountered. We will not be returning due to their sneaky practices. Additionally, there is a 4% surcharge if you do not pay in cash.
I would leave zero stars if I could. The food is mediocre for the price and to make it even worse it is not even close to being any good. 50% of reviews are 5 stars, but zero comments, so that tells you all you need to know about their authenticity. The real score should be 2.8 stars in my opinion.
