Buona - Reserva de mesa

Ordered a burger, 4/20/24 9:30 pm. I took 1 bite and pulled out the wax paper separator. Obviously, the line cook did not even flip the burger for even cooking. When I returned to the server, she did apologize. However, the manager ignored the situation. I asked for a beef sandwich in hopes of getting my food sooner. However, after waiting another 8-10 min for the beef, I walked back up to the counter to find a burger after explaining for a 2nd time how I no longer wanted a burger. Then, I had to wait for them now to gain a simple task of making a roast beef. They still offered me the remade burger that i had to deny for a 3rd time. What a joke. The cook should be fired, and the manager need...

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I absolutely love Buona Beef! It's definitely my favorite place for Chicago-style sandwiches. I particularly enjoy the combo sandwich, which features Italian beef and sausage. This location opened in December 2017, and I had a fantastic experience here. The food was delicious, and the staff was excellent.

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Everything is amazing! My favorites are the protein bowls and salads. It's one of my top picks for fast food, whether dining in or using the drive-thru for Italian cuisine. The restaurant is always spotless, and the customer service and staff are excellent.

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I'm a district manager for a company and this was some of the best customer service i have received in a long time! Meredith(i believe was her name) gave me the best greeting and was super accommodating to my order! Good job guys Reserva una mesa ahora

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The food is better than average, but the prices are quite steep. For your chosen dish, along with fries and a small drink, you’ll be paying around $18 to $20. Honestly, it’s more economical to dine at a sit-down restaurant.

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Been a regular costumer for 4 years. Overall experience still very good. Prices have gone up a lot. Still food still tastes great. Dietary restrictions: Plant base beef. Overall quality meat. Very good.

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I came here a few times with my family and the food was excellent. The beef, burgers, chili dog and pizza with fries and onion rings were my family favorites.

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Everytime I get a beef combo I'm never disappointed this place is so underrated taste better then portillos they just more known Reserva una mesa ahora

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The beef and sausage combo was excellent! Quality, taste, and portion tops Portillo's Gurnee hands down!

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The food was fantastic—hot and absolutely perfect! It was exactly what I needed!

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