It said open usual hours on the facebook post, so we went for a coffee and cake at 3.30 thinking there was plenty of time before they closed at 4.30. We got there and the sign inside the cafe said closed. At least the sign could have been outside. The waitress cleaning tables and walking past us could have said they were closed but she walked past with her head down. The 8 people in front of us couldn’t believe it, on a bank holiday sunday in the sun and the cafe was already closed, it didn’t surprise me, the last few times I’ve been the cafe has been consistently poor, running out of bread before 1 on a bank holiday saturday, running out of ingredients, taking 1 order and disappearing out t...
After a browse around the garden centre on Sunday, we sat at a table in cafe at 3.30pm and were told they had closed. When we questioned the opening times on the entrance website (stating they were open till 4.30pm) we were told they need an hour to clear up! I looked at the clock as it was barely seconds past 3.30pm but i was told ‘NO’. As we left, another member of staff followed out us to explain again in an abrupt tone saying that although the notice showed a 4.30pm closing time, they needed an hour to clear up. A simple sign on the door would have avoided the confusion. Also a lesson in good manners and courtesy to customers would be beneficial.
Once again gave it another chance to impress but once again they failed. Classic Car event planned annually there but the failing to plan was planning to fail. Horrendous lengthy wait even just for drinks (are they understaffed? very poor choice of food due to 'out of stock ' !!!!! If you 're planning to go to this marvellous garden centre and gardens take your own flask and sandwiches!!!!
I went for lunch at this restaurant. I have been before and the menu seems to never change. The set menu options are quite limited and could use some updates. The jacket potatoes we ordered were overcooked. We were seated at a table with a fake plant hanging over one side, making it uncomfortable for one person. The tables were sticky and not properly cleaned by the staff.
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This is my third attempt to eat at this restaurant, but once again they were out of items before 1 o'clock. The staff seemed disinterested and lacked knowledge in customer service and communicating with potential customers. They either didn't have the item I wanted, didn't know the price, or both. I will not be trying to eat here a fourth time.
We called in and ordered one coffee, three teas and cream scones. A large teapot and three cups arrived but sadly the teapot contained just ONE teabag. I know that businesses are trying to cut costs but one teabag between three is taking it a bit too far. The coffee and scones were great but let down by the extremely weak tea!
Don't bother. £10.95 for a pork bap with 2 slices of microwaved pork and side salad. Advertised as with crisps but non given. By the time my Husband realized we couldn't be bothered asking for them. Flat White coffee was awful, very bitter. We're local and used to visit a lot but we won't be back.
This was the second of two recent visits for lunch usually select jacket potatoes. Both times (in the middle of the day) they didn't have any left!!!! Whatever happened to keeping a couple of sacks in reserve? Neeldess to say left without having anything.
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I met up with a group of friends and we all had a great time enjoying our tea and cake. The gardens were a bit in need of some care, but the garden center itself was very lively.
Poor service, poorly trained staff and the whole place little shoddy. Staff obviously couldn't cope with the amount of customers.
