Thirteen of us went to this place in the evening. It was really quiet when we got there, but it still took well over half an hour for us to get our food. The wait wasn 't a problem. I think it may have been the manager who served us and he seemed a good lad, patient and very helpful with our large order. I almost expected this order to be wrong though, and I was right.. again, we had no problem with this, as long as it gets resolved but they 'd missed my meal out entirely, and a couple of the kids things. What I find completely unacceptable is the way I heard one of the younger staff speaking to my girlfriend when she 'd gone up to rectify this for us. He was snapping at her saying that he '...
On the whole this is a great branch. James the Manager is fantastic and most of the staff members are great as well. There is one particular young male who is SO rude. (Sometimes has coloured hair you know who you are! At the speaker he almost shouts at you and you can hear him sighing. There is no interaction with this person he just passes your order. God forbid if you ask him for sauce or mayonnaise and there goes the eye rolling and multiple sighs. He slams the serving window shut to prevent any more interaction. He is the rudest retail individual I have ever come across. Come on James, sort this person out. Maybe a Customer Training Course would help? He is letting your store down. So m...
by far the worst BurgerKing outlet Ive every had the misfortune to visit, visited in person twice, order took way to long TWICE and one of them times they totally forgot three items off the order despite charging for them. ordered delivery half a dozen times and 50% of the orders turned up with missing items, once is bad, twice understandable, three times is just a joke, and even when they get it right out of those 6 times getting a delivery, 5 of the times the contents looked like the delivery bloke had used them as a seat on the way here, I will now happily boycott Burgerking and its just a sh*tty competitor Mc Crapfilled Donalds.
first visit to Runcorns Burger KING, The staff were very helpful with everthing , the seating area was well cleaned and tidy , toilets were spotless, food was hot and lovely, kids loved it same as us , we will deffo be going there again , thanks for the service
Reserva una mesa ahora
Decided to give Burger King a go and we were not disappointed! James and Alex a served our food punctual and piping hot! Crispy chips and chicken. And exceptional customer service! The jokes and smile brightened my day! Thankyou both. Will be back soon!
fantastic food and great service, from start to finish great experience,food was hot,food came fast and like to mention james what a guy, we had a problem but james sorted the problem out lovely guy nothing was to much trouble.
Sian who served me and my boyfriend today was lovely. She helped us pick our order and she recommended the chilli cheese bites with sweet chilli sauce and she wasn’t wrong! Sian is a credit to have as one of your employees
Called in while passing though going to Liverpool. Will be calling again very clean super quick service from a very friendly young man called James. Well done to all the staff. Excellent all round
Reserva una mesa ahora
Absolutely amazing service and food was nice and hotgreat customer service from all the staff will be returning!!
Very satisfied with food from burger king food was absolutely hot when it came recommend burger king to anyone
