Caffe Nero Kidderminster

I brought in my loyalty card with 9 stamps, and the red-haired woman at the restaurant refused to give me my free drink because one of the stamps was not on the white circle. When I tried to explain, she began shouting at me in front of other customers. I'm not sure why they have such a problem honoring the free drink - perhaps it's a small town mentality.

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Apart from the Italian moody guy staff are usually ok but I wouldn't say friendly to everyone of every creed. Coffee is better priced than rival Costa across the road and better quality. Comfortable and pleasant decor and outdoor area great in sunny days.

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The lady with the tattoos was so friendly and made the best black forest mocha! I could stand and chat to her for ages thank you for brightening my day! Always amazing service in here.

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Always very friendly at this particular CN. Otherwise is like most CN. Great if you like their coffee. This one has a little row of tables outside so I could enjoy my brew in the sun. Reserva una mesa ahora

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The staff at this restaurant is pleasant and the atmosphere is relaxing. It's a nice place to sit and enjoy a drink.

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Best coffee Shop and the most knowledgeable Baristas in Town......!

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A nice coffee shop is allowed to take the dog . Friendly staff

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Great coffee, friendly service and always a warm welcome Reserva una mesa ahora

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I feel that the coffee at Nero just edges Costa coffee.

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Staff are kind. Place is calm when you need it to be.

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