I ordered a 3 piece chicken tenders with lemon pepper seasoning and fried okra with lemon pepper seasoning and a 2 liter pop yesterday evening on 7/24 about 6pm. IT WA AWFUL!!! The chicken was dry and overcooked no lemon pepper. The Okra was not cookednor did it have any seasoning put on it. It all was a total disaster they even had the nerve to offer a few extra pieces for thewait as If the order was prepared the order correctly. I?m upset to have had paid for such a mess of an Order!!! They need to dobetter I will never be frequenting this Captain Jays again! I order from others in the city on a regular and have had such aterrible experience as this!!!
If I could give zero stars, I would. I placed an order on the website at 9:20 PM. My husband went to pick it up after we received a text saying it was ready, only to be told they were closed and didn’t have my order. They close at 10 PM, and this was well before then. Then, they told me to get a refund through the website, but the site directed me to call the store. No one at the store had any idea how to refund my $70. This location is absolutely the worst. To make matters worse, they even had the nerve to offer to remake my order for pickup, but I no longer want it—my party is canceled.
I called to place my order over the phone, and the young lady who answered was very rude. I could hear her talking to someone else in the background, and when I provided my name, the person she was speaking to actually questioned what I said, as if I were lying about my name. The staff at this Captain Jay's location are exceptionally rude. I really dislike this place.
I waited 15 minutes inside without anyone taking my order or even acknowledging my presence. All the female staff were working without hair nets or gloves. I called from the lobby and was told I would be assisted, but no one came to the front despite there being at least six women working at the time.
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The chicken was terrible! I don't know if the blood wasn't washed out and was cooked like that or was bruised either way it should not been sold. It had a liver taste to it, which is the only way I can describe it and I hate liver. I will not be back!A waste of close to $60
The food was good, the service is great, but the atmosphere was terrible dim bleak just dark and gray and gloomy... This place could really use some brightening up.!!!!!
The chicken was cooked perfectly, hot and delicious. The fries were exactly how I like them, and the cashier was friendly and pleasant.
The food was enjoyable; we ordered the fish bowl. It was perfectly cooked and not burnt, and they didn't overload it with lemon pepper.
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Check your food before leaving this placeThey sell old food that they didn't sell the day beforeI wouldn't recommend it!!
They forgot the lemon pepper on side. I had to return to get it.
F2. 20 Alas 6 Pescados (Avistamiento)
F3. 20 Alas 5 Pescados (Catfish)
F2. 20 Alas 6 Pescado (Porche)
F3. 20 Alas 5 Peces (Tilapia)
12. 6 Lg Shrimp 2 Catfish
12. 6 Lg Shrimp 2 Tilapia
Side Of Buffalo Sauce 2Oz
