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"Stopped in this Carls Jr. for lunch on the go and to fuel up. It took forever to get my order, I got lost in the system somehow "
Teléfono: +15414813160
Dirección: 78665 Tower Road, Boardman I-97818, United States
Reserva, Reservación
Ciudad: Boardman
Lunes: 06:00-23:00
Martes: 06:00-23:00
Miércoles: 06:00-23:00
Jueves: 06:00-23:00
Viernes: 06:00-23:00
Sábado: 06:00-23:00
Domingo: 06:00-23:00
Platos: 1
Categorías: 5
Reseñas: 721
They advertise being open 24 hours, but in reality, they stop serving food from 9 PM until what they describe as "10 PM to close." During that time, they continue to prepare food but just leave it sitting out. I noticed several cold toasted buns and fried food sitting in baskets. If you're getting service between 10 PM and closing, you're likely being served food that's hours old and cold. As a businessman and efficiency consultant, I can say this is neither efficient nor good for business. I saw five staff members simply walking around, informing customers that no food would be served until 10 PM. I even backtracked for 15 minutes to come to this place because it was supposed to be open. If...
Poor customer service, poor customer order taking, always forgetting food that was ordered. I don’t know why this is always happening, wether if it is lack of motivation from the workers there or lack of training or if they are stoned while on the clock. Very disappointing to get food there especially when working out of state. Another disappointment, cold and hard fries when I specifically asked for everything to be made fresh and was told okay and to get cold hard fries. Waste of money.
I received my order incorrectly, as it came with cheese and mayo. However, a tall, slender manager—I'm guessing his name was Steve—took care of the issue. He not only corrected my order but also replaced my fries and onion rings without hesitation. That's what I call good customer service! He was friendly throughout the process, which helped lift my spirits, especially since I was feeling frustrated about having to return. Overall, he made the experience much better.
The burger was extremely dry, and the California burger didn’t have any California sauce on it. There weren’t any extra onions or tomatoes either. It felt like it had been made an hour ago. On the plus side, there was a good amount of lettuce. The guy at the register was hilarious and definitely deserves full marks! I recommend eating in rather than taking out so they can make any necessary adjustments. I would have driven back, but I had someone with me. Reserva una mesa ahora
Waited 34 minutes for my order. Other people whi can in after me were served 1st. I noticed the crew was not going on order . The cook looked like he was stoned and was constantly confused. Several people walked out as they were truck drivers on a set clock so the couldn't wait around. The other customers were getting angry too.. I asked the supervisor how he planned to make this up , he said there was nothing he could do. AVOID THIS LOCATION !!
I normally really like Carl’s Jr.. But I didn’t even get a chance to order. I was waiting in line for a few minutes. But when it came time for me to go up to the cashier. That’s when the cashier decided to start serving orders instead of cashing. When there was already people doing that. So I stayed in front of the cashier for quite a few minutes. After a while, I finally decided to leave. This place needs a lot of work.
Don't waste your time. Got here a few minutes before 10pm. Says open till 11pm. They are closed. Told me they close early to clean for a few hours. When my co-driver asked about it they told her it's the new POS system and that they always close early when they feel like it. Thanks for being there for us, truckers. We appreciate making your deliveries to get no services back.
