this carvel is by far the worst. they give this iconic brand a bad name. the usual experience is the personal who clearly wants to do something different than to serve the customer. it's like they think they're gonna do you like it. Unfortunately, this is not only the behaviour of employees, but also the manager (possibly also the franchise owner). the last stray for me was a DoorDash command I made. who called me that they didn't have what I ordered. that also mentioned that the kerl on the theke gave him an employment. no surprise! I didn't cancel the order as I had. I made a replacement and when the order arrived, it was as if it was the Dashers folder. This **** has not harassed it, to c...
Service: One employee at a time, sometimes is busy in the back so one has to wait a bit for them to come to the storefront. The employee who I have always seen there (in my 5+ visits) always serves begrudgingly. Ice cream is good like in all locations, but it's a mic that gets thrown into a machine so I am not sure there is much room for variation there. New cookie buttwr flavor is very good, mild biscoff cookie taste, not too sweet.
This is an excellent spot for ice cream. The flavors are consistently fresh, which I really appreciate. I’m a big fan of the banana ice cream, while my granddaughter adores the cake mix flavor. The staff serving the ice cream are always friendly, and I enjoy seeing the familiar faces among the regular servers. This is definitely my granddaughter's favorite ice cream shop!
It's a great place to go to get ice cream. The ice cream always tastes fresh. I love the banana ice cream and my granddaughter loves the cake mix. The ice cream servers are always pleasant. I like that the regular servers recognize you. It's my granddaughter's favorite ice cream shop.
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The staff at the bank were extremely polite and helpful. They were very patient with me, especially since I don't visit often and was unsure about all the options. They took the time to explain everything clearly. I would definitely come back to this place again.
I visited the restaurant with a friend, and when I approached the register, the staff member was engaged in a conversation with his coworkers in the back. He asked me to wait, saying he was busy with something important. This was quite frustrating.
The lady that does the ice cream made me wait over 10 minutes cuz she was too busy talking with the other customer and she got my Order wrong I ask for junior cone with chocolate and vanilla with chocolate sprinkles this is not) what I ordered SMH
This Carvel surpasses many of the independent places I've taken my daughter to. The staff is extremely friendly, and they offer some unique flavors that I haven't encountered elsewhere, such as Grape Nuts and Churro.
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I don't recommend this business because when I ordered from the store I got a call and they said that they were not gonna make the **** that I ordered.
Poor customer service. Will not be returning to this location.
