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"It's a great place for food but they keep messing up my order. They have no problem replacing it but the inconvenience can be a bit much."
Teléfono: +16267937636
Dirección: 1700 E Colorado Blvd, 91106, Pasadena, US, United States
Reserva, Reservación
Ciudad: Pasadena
Sitio Web: https://www.chick-fil-a.com/ecoloradoblvd
Martes: 06:30 -23:00
Miércoles: 06:30 -23:00
Jueves: 06:30 -23:00
Viernes: 06:30 -23:00
Sábado: 06:30 -23:00
Platos: 10
Categorías: 5
Reseñas: 6009
I had a wonderful experience at this Chick-fil-A, especially with the service. I ordered a Cookies n Cream Milkshake from a different Chick-fil-A using DoorDash, and my driver ate my cherry. It was a small incident, but I mentioned it jokingly to the person taking my drive-thru order, Ani. Ani laughed along with me and offered me an entire side of cherries to make up for it. I thanked him for his kindness and said just one cherry would do. When I arrived at the window, I mentioned it again to two other employees for a laugh, and they made sure to add extra cherries to my milkshake. These small gestures made me feel valued and important. Everyone was kind, understanding, and really made the e...
There were several issues with my mobile order at this restaurant. They refused to add extras to my salad, even though the app allows for it (for an additional charge) and I have done so in the past. They also tried to charge me for a second dressing, which I have never been charged for at any other location or through the mobile order system. It seems like the management at this location may have changed, as the customer service has declined. I am a regular customer, but the recent experience with added charges and changes to my order was frustrating. The parking situation was difficult, as the long lines made it nearly impossible to enter or exit the location.
I wanted to try their new chicken sandwich: the Honey Pepper Pimento Chicken sandwich. It's only for a limited time. Your choice of regular, spicy or grilled chicken filet, topped with pimento cheese, pickled jalapeno peppers and a drizzle of honey. I enjoyed it. I hope they put it on their regular menu! Not too crazy about the waffle fries, but that's ok. There was a massive line of cars at the drive-thru and we were able to get in and away pretty quick. Thank you Pasadena store for expediting the ordering process and bringing our food to the car with a smile!
ARE YOU SERIOUS?!? FLIES INSIDE SEALED SALAD?This is disgusting and appalling. I 've dealt with missing items and incorrect orders in the past, however the staff is typically awesome. However, this is NOT ACEEPTABLE and definitely QUESTIONS EVERYTHING about this location! Sad to say, my family have been coming here since they first opened.Update: Went back to swap out the salad with the fly still flying around inside, and no sense of remorse or apology from the manager who we spoke to. Reserva una mesa ahora
This has hands down has to be the worst Chick-fil-A I’ve ever been to. They always mess up my food and if they finally get it right it taste like it’s been sitting for a while or they rushed it out without warming it up. Lacking some serious quality control at this location. Does not matter if you go for breakfast or dinner… quality will still suck at this location.
Missing order twice! ! It make me feel dispirited when I discovered after drive 20 minutes home. It's unbelievable that I only ordered twice in this month and they missed my order twice!That means customers have 100% chances to miss their orders here!I think the management should be aware for this, because I never had missing orders before.
I have never had a bad experience at this restaurant every time I have visited. The service is consistently friendly, the food is always delicious, and the drive-thru staff are efficient and courteous. The parking lot is convenient and I have never had any issues. The atmosphere is relaxed, with many PCC students frequenting the location.
