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"My order was incorrect. I had to come 2 times to have my order remade.. poor customer service. I will never return to this location. Clara remade it the 1st time. It was still incorrect."
Teléfono: (+1)8174884147
Dirección: 1235 William D Tate Ave, 76051, Grapevine, US, United States
Ciudad: Grapevine
Sitio Web: https://www.chick-fil-a.com/locations/tx/william-d-tate
Platos: 119
Comodidades: 7
Categorías: 5
Reseñas: 3060
The guy at the front counter was obviously not fully trained, bless his heart. He fought to take our order and get it right up to the point that it took so long and we were not confident of accuracy, so we decided to mobile order from the table. The dirty table. Several dirty tables. They delivered our orders and the sprites were pure soda water, so we replaced with root beer. It was also bad, very pale in color. The root beers to front counters and replaced with lemonade, but they were out. Had to wait to pick up more from behind. After the third drink we got a good one. Eating was good, no complaints. But the garbage cans were so full that they wouldn't open up so we had to stack our garbage up. My husband often visits this place for lunch during the week of work and has no complaints. Apparently, the night guide needs a guide from the daylight guide. Because this evening does not meet the Chikfila standards.
I must say that I receive excellent service and food from the Chick fil a. I was a little occupied with my big daughters in their car seats behind and the young lady who took my order remained professional, friendly and supportive and helped me with my order and then drove to the window/door and they had waited my food. It was a great experience. It is recommended to eat there.
