Chipotle Mexican Grill

The following was emailed to Chipotle on Sunday 7/2/23. Their response is at the end of this review. Waited in line for ten minutes to order two bowls exactly the same. The first person that I dealt with had no problems. White rice, steak, 1/2 half chicken on each bowl. The second person, again having been told that the two bowels are exactly the same, frankly, was laughable. Corn and she asked and the second bowl? , picante and she asked and the second bowl? , sour cream and she asked and the second bowl? . SHE FINALLY GOT IT both bowls are exactly the same!!!!! Got the cheese, guacamole and lettuce without her asking and the second bowl. As deficient as this service was it is not the main...

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I don’t leave too many reviews. Used to be really good, well managed. Not sure what happened…never seem to have fajitas…once I went in just after they opened and there weren’t any, I asked what happened…I was told no one cut any up. And evidently no one was going to either? Really small portions depending on who’s serving…and the place is often filthy. I just stopped going there. In fact, it made me rethink giving my money to any Chipotle, which is a bummer…because it’s a good concept.

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pulled up at 9:25pm on a saturday, they close at 10om. the manager said theyre done taking orders. i asked I thought you close at 10pm? she couldnt give me an answer and told me to do it online but the online service would close in 5 minutes. everyone seemed bothered and half the lights were off and the chairs were up. they clearly were shutting down early... i wonder if upper management knows about this.

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The women that makes ur food makes it sloppy n was very racist I came here at 6:32pm n it was dirty asl in here

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Emma made my bowl perfect with excellent customer service.

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